Ardoq incident

Shared Presentation Links are Currently Inaccessible

Minor Resolved View vendor source →

Ardoq experienced a minor incident on November 13, 2025 affecting Application EU and Application US and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2025, 09:14 AM UTC
Resolved
Nov 13, 2025, 09:46 AM UTC
Duration
32m
Detected by Pingoru
Nov 13, 2025, 09:14 AM UTC

Affected components

Application EUApplication USApplication AU

Update timeline

  1. investigating Nov 13, 2025, 09:14 AM UTC

    We are investigating a critical issue that is preventing access to all shared presentation links. When these links are opened, they incorrectly show a "Presentation not found" message. We are working to resolve this as quickly as possible.

  2. investigating Nov 13, 2025, 09:14 AM UTC

    We are continuing to investigate this issue.

  3. identified Nov 13, 2025, 09:16 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Nov 13, 2025, 09:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 13, 2025, 09:46 AM UTC

    This incident has been resolved.