Ardoq Outage History
Ardoq is up right nowPingoru has recorded 50 incidents for Ardoq: 14 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 3 | 7 of 720 (1%) |
| May 2026 | 3 | 24 of 744 (3%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 1 | 0 of 744 (0%) |
| September 2026 | 1 | 1 of 720 (0%) |
| October 2026 | 0 | 0 of 588 (0%) |
Incidents, newest first
Minor February 18, 2025 We are currently experiencing issues with the metamodel editor 29m Application EU, Application US, Application AU
Started Feb 18, 2025, 09:00 AM UTC· resolved Feb 18, 2025, 09:30 AM UTC
- investigating Feb 18, 2025, 09:00 AM UTC
We are currently investigating an issue with the metamodel color picker. Users are experiencing issues where opening the color picker in the metamodel editor causes it to become unresponsive. Clicking anywhere continues to open the color picker, preventing users from saving changes, switching components, or closing the editor.
- identified Feb 18, 2025, 09:02 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Feb 18, 2025, 09:30 AM UTC
This incident has been resolved.
Minor February 18, 2025 We are currently experiencing issues with exporting reports to Excel 1h 46m Application EU, Application US, Application AU
Started Feb 18, 2025, 06:08 AM UTC· resolved Feb 18, 2025, 07:54 AM UTC
- investigating Feb 18, 2025, 06:08 AM UTC
We are currently experiencing issues with exporting reports to Excel. Our team is actively investigating the cause of this problem and working towards a resolution.
- investigating Feb 18, 2025, 06:08 AM UTC
We are continuing to investigate this issue.
- identified Feb 18, 2025, 07:35 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 18, 2025, 07:54 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 18, 2025, 07:54 AM UTC
This incident has been resolved.
Minor January 10, 2025 We are currently experiencing issues with Surveys 3h 4m Application EU
Started Jan 10, 2025, 11:22 AM UTC· resolved Jan 10, 2025, 02:27 PM UTC
- investigating Jan 10, 2025, 11:22 AM UTC
We are investigating a visual error in Survey Builder where certain fields may incorrectly display an error message, even though the field exists and is functioning correctly. Users have reported that they are still able to submit surveys without any issues.
- identified Jan 10, 2025, 01:30 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 10, 2025, 02:27 PM UTC
This incident has been resolved.
Minor December 10, 2024 Issue with Creating Calculated Fields in Workspaces 4m Application EU, Application US, Application AU
Started Dec 10, 2024, 12:16 PM UTC· resolved Dec 10, 2024, 12:20 PM UTC
- investigating Dec 10, 2024, 12:16 PM UTC
We are currently experiencing an issue where users, including admin users, are unable to create calculated fields in a workspace. The option seems to be greyed out. Our team is investigating the root cause and working to resolve the issue as quickly as possible. We apologize for any inconvenience and will provide updates as soon as we have more information.
- investigating Dec 10, 2024, 12:16 PM UTC
We are continuing to investigate this issue.
- identified Dec 10, 2024, 12:16 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 10, 2024, 12:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 10, 2024, 12:20 PM UTC
This incident has been resolved.
Minor December 9, 2024 Issues with Running Gremlin Queries 2h 34m Application EU, Application US
Started Dec 09, 2024, 01:55 PM UTC· resolved Dec 09, 2024, 04:30 PM UTC
- investigating Dec 09, 2024, 01:55 PM UTC
We are currently experiencing an issue affecting Gremlin queries, which is causing delays or errors. Error: : "Connecting to GRR WebSocket took too long, aborting. Is GRR having troubles?" This is related to a recent update to the graph system. Our team is working to resolve the problem by rolling back the changes. We apologize for the inconvenience and will provide updates as soon as the issue is resolved.
- investigating Dec 09, 2024, 01:56 PM UTC
We are continuing to investigate this issue.
- monitoring Dec 09, 2024, 04:29 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 09, 2024, 04:30 PM UTC
This incident has been resolved.
Major December 3, 2024 Issue Loading Organizations Without Custom Domains 47m Application EU
Started Dec 03, 2024, 07:36 AM UTC· resolved Dec 03, 2024, 08:23 AM UTC
- investigating Dec 03, 2024, 07:36 AM UTC
We are currently experiencing an issue where organizations without a custom domain are failing to load. Users may encounter the following error message: "We are sorry about the inconvenience and have been notified. If the error persists, please contact support." Our team is actively investigating the issue and working to resolve it as quickly as possible. We apologize for the inconvenience caused.
- investigating Dec 03, 2024, 07:36 AM UTC
We are continuing to investigate this issue.
- identified Dec 03, 2024, 08:09 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 03, 2024, 08:19 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 03, 2024, 08:23 AM UTC
This incident has been resolved.
Minor November 25, 2024 We are currently experiencing issues with Integrations 3h 15m Application US
Started Nov 25, 2024, 07:55 AM UTC· resolved Nov 25, 2024, 11:11 AM UTC
- investigating Nov 25, 2024, 07:55 AM UTC
We are currently experiencing an issue with job processes in the US data center. This is affecting all integrations in this region. Our team is actively investigating the issue and working to resolve it as quickly as possible.
- investigating Nov 25, 2024, 07:56 AM UTC
We are continuing to investigate this issue.
- identified Nov 25, 2024, 08:04 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Nov 25, 2024, 11:11 AM UTC
The incident was resolved as of 11:40 CET. The system is still processing jobs that were queued, and these should be finished shortly.
Minor November 5, 2024 Issue Displaying Default Overview Viewpoint in Discover 49m Application EU, Application US, Application AU
Started Nov 05, 2024, 01:55 PM UTC· resolved Nov 05, 2024, 02:44 PM UTC
- investigating Nov 05, 2024, 01:55 PM UTC
We are currently experiencing an issue where the default overview viewpoint in Discover is failing to load, returning a "Something went wrong" error message. Other viewpoints are functioning as expected. Our team is investigating the root cause and working to resolve the issue promptly. Thank you for your patience, and we will provide updates as soon as possible.
- investigating Nov 05, 2024, 01:55 PM UTC
We are continuing to investigate this issue.
- identified Nov 05, 2024, 02:00 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 05, 2024, 02:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 05, 2024, 02:44 PM UTC
This incident has been resolved.
Minor November 1, 2024 Issue with Integrations not working 4h 10m
Started Nov 01, 2024, 04:30 PM UTC· resolved Nov 01, 2024, 08:40 PM UTC
- resolved Nov 04, 2024, 03:23 PM UTC
We experienced a partial outage affecting integrations in our US instance on Friday, from 17:40 to 21:40 CET. Our team has identified the root cause and is implementing a fix to prevent recurrence. We apologize for the inconvenience and appreciate your patience.