Ardoq incident

Issue with Workspace and Scenario Creation

Minor Resolved View vendor source →

Ardoq experienced a minor incident on May 4, 2026 affecting Application EU and Application US and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 11:33 AM UTC
Resolved
May 04, 2026, 12:04 PM UTC
Duration
30m
Detected by Pingoru
May 04, 2026, 11:33 AM UTC

Affected components

Application EUApplication USApplication AUApplication CAApplication UAE

Update timeline

  1. investigating May 04, 2026, 11:33 AM UTC

    We are currently addressing an issue that is preventing the creation of new Workspaces and Scenarios. We are working to restore this functionality as a priority.

  2. identified May 04, 2026, 11:34 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 04, 2026, 11:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 04, 2026, 12:04 PM UTC

    This incident has been resolved.