Is Ardoq down?

Last checked 4m ago
Current status
Ardoq has degraded performance

Affected component: AWS UAE

Official status page: https://status.ardoq.com · Polled every 5 minutes · 14 components tracked

Ardoq is reporting degraded performance right now (last checked 4m ago). Services are up but slower or partially failing.

Real-time Ardoq status, recent outages, and incident history — pulled directly from Ardoq's official status page at https://status.ardoq.com every 5 minutes. Pingoru tracks 14 Ardoq services and has captured 9 incidents in the last 90 days (98.89% uptime). Get email, Slack, Discord, or webhook alerts the moment Ardoq reports a new incident — free for 5 monitors, no credit card.

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Ardoq uptime 98.89% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1h 7m
    Started May 18, 2026, 12:31 PM UTC · Resolved May 18, 2026, 01:39 PM UTC
    Application EUApplication USApplication AU
    Timeline · 4 updates
    • investigating · May 18, 2026, 12:31 PM UTC

      We are currently investigating reports of significant latency and browser unresponsiveness across the Ardoq platform. While the issue is most pronounced when accessing Workspace views via the Asset Library, some users are reporting slowness across the entire interface.

    • identified · May 18, 2026, 12:53 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · May 18, 2026, 01:28 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · May 18, 2026, 01:39 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved
    Started May 12, 2026, 09:23 AM UTC · Resolved May 08, 2026, 03:00 PM UTC
    Timeline · 1 update
    • resolved · May 12, 2026, 09:23 AM UTC

      Summary: From May 8, 15:00 UTC to May 11, 13:00 UTC, the AI advanced query builder within the reporting module was non-functional. Status: Our engineering team identified the root cause and deployed a fix. All reporting services are now fully operational. We apologize for the interruption to your workflow.

    Latest: Summary: From May 8, 15:00 UTC to May 11, 13:00 UTC, the AI advanced query builder within the reporting module was non-functional. Status: Our engineering team identified the root …

  3. Resolved
    Started May 04, 2026, 01:38 PM UTC · Resolved Apr 28, 2026, 11:00 PM UTC
    Timeline · 1 update
    • resolved · May 04, 2026, 01:38 PM UTC

      Customers experienced intermittent failures when generating or loading AI-powered reports due to a schema validation issue in the AI tools service. A fix has been deployed and the service is stable.

    Latest: Customers experienced intermittent failures when generating or loading AI-powered reports due to a schema validation issue in the AI tools service. A fix has been deployed and the …

  4. Resolved 30m
    Started May 04, 2026, 11:33 AM UTC · Resolved May 04, 2026, 12:04 PM UTC
    Application EUApplication USApplication AUApplication CAApplication UAE
    Timeline · 4 updates
    • investigating · May 04, 2026, 11:33 AM UTC

      We are currently addressing an issue that is preventing the creation of new Workspaces and Scenarios. We are working to restore this functionality as a priority.

    • identified · May 04, 2026, 11:34 AM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · May 04, 2026, 11:58 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · May 04, 2026, 12:04 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 6h 2m
    Started Apr 16, 2026, 02:33 PM UTC · Resolved Apr 16, 2026, 08:35 PM UTC
    Application EUApplication US
    Timeline · 5 updates
    • investigating · Apr 16, 2026, 02:33 PM UTC

      We are currently investigating a performance issue affecting overall environment stability. Users are reporting significant slowness across the platform, particularly when handling complex Workspaces or data-heavy tasks. This has resulted in intermittent application timeouts.

    • investigating · Apr 16, 2026, 02:34 PM UTC

      We are continuing to investigate this issue.

    • identified · Apr 16, 2026, 04:13 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Apr 16, 2026, 05:09 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Apr 16, 2026, 08:35 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Ardoq outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Ardoq outage history →

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Outage history

Past 90 days · 6 incidents View full outage history →