Ardoq incident
Users are unable to interact with pie charts on the dashboard
Minor Vendor's status page →
Resolved after 4 hours 27 minutes, affecting Application EU and Application US, on May 19, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Application EUApplication US
Update timeline
- identified May 19, 2025, 07:08 AM UTC
Users are encountering a "Report failed - Malformed input" error when interacting with pie charts on the dashboard. Our engineering team has identified the cause and is actively working on a fix.
- identified May 19, 2025, 07:08 AM UTC
We are continuing to work on a fix for this issue.
- monitoring May 19, 2025, 11:11 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 19, 2025, 11:36 AM UTC
This incident has been resolved.
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