Ardoq incident

Issues while Loading Core ShiftX Processes

Minor Resolved View vendor source →

Ardoq experienced a minor incident on October 23, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2025, 08:54 AM UTC
Resolved
Oct 23, 2025, 06:30 AM UTC
Duration
—
Detected by Pingoru
Oct 23, 2025, 08:54 AM UTC

Update timeline

  1. resolved Oct 23, 2025, 08:54 AM UTC

    Some users experienced an error when attempting to open any existing ShiftX Process. This globally prevented users from viewing or interacting with their key process models. The issue was quickly identified and fully resolved. We apologize for the disruption this caused to your modeling workflow.