Ardoq incident

Degraded Performance: Delayed Synchronization in Gremlin Queries & Reports

Resolved on August 3, 2026.

resolved Aug 06, 2026, 06:03 AM UTC

We resolved an issue affecting the Gremlin query engine between August 3 and August 4, 2026, where workspace changes (creates, renames, deletes, and field edits) were not updating in real-time. A fix has been deployed, and automatic data synchronization is fully operational.

Started
Aug 03, 2026, 01:00 PM UTC
Resolved
Aug 03, 2026, 01:00 PM UTC
Duration
–
Detected by Pingoru
Aug 03, 2026, 01:00 PM UTC

Update timeline

  1. resolved Aug 06, 2026, 06:03 AM UTC

    We resolved an issue affecting the Gremlin query engine between August 3 and August 4, 2026, where workspace changes (creates, renames, deletes, and field edits) were not updating in real-time. A fix has been deployed, and automatic data synchronization is fully operational.

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