Ardoq experienced a minor incident on July 4, 2025 affecting Application EU and Application US and 1 more component, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 04, 2025, 02:14 PM UTC
We're currently investigating an issue where users are encountering unresponsiveness when attempting to view block diagram viewpoints, particularly those utilizing grouping features. Our team is actively investigating the issue and working towards a resolution. Workaround: If you are experiencing this issue, please avoid adding groupings to the block diagrams.
- investigating Jul 04, 2025, 02:15 PM UTC
We are continuing to investigate this issue.
- identified Jul 04, 2025, 02:15 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 04, 2025, 02:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 04, 2025, 02:29 PM UTC
This incident has been resolved.