Ardoq incident

Issues with Graph Loading

Minor Resolved View vendor source →

Ardoq experienced a minor incident on July 31, 2025 affecting Application EU, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2025, 10:33 AM UTC
Resolved
Jul 31, 2025, 11:39 AM UTC
Duration
1h 5m
Detected by Pingoru
Jul 31, 2025, 10:33 AM UTC

Affected components

Application EU

Update timeline

  1. investigating Jul 31, 2025, 10:33 AM UTC

    Some users may experience issues with loading reports on their Sandbox environments in Ardoq on the EU environment.

  2. identified Jul 31, 2025, 10:41 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 31, 2025, 11:39 AM UTC

    This incident has been resolved.