3DS Outscale experienced a major incident on August 6, 2025 affecting API and OAPI and 1 more component, lasting 7h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 06, 2025, 10:46 AM UTC
Nous rencontrons actuellement un incident d'API, nous sommes en cours d'investigation. / We are currently facing an API incident, we are investigating. We are currently experiencing an API incident and are investigating it.
- investigating Aug 06, 2025, 10:51 AM UTC
Le service OKS est actuellement en maintenance pour maintenir un fonctionnement dégradé ( impossibilité de créer de nouvelle ressource ). The OKS service is currently undergoing maintenance to maintain degraded operation ( impossibility to create new ressources).
- investigating Aug 06, 2025, 11:15 AM UTC
Nous continuons d'investiguer sur l'incident. We are continuing to investigate this issue.
- monitoring Aug 06, 2025, 11:48 AM UTC
Nous passons l'API en maintenance afin de traiter et corriger la source du problème. We are putting the API under maintenance to address and correct the source of the problem.
- monitoring Aug 06, 2025, 12:02 PM UTC
L’incident est désormais clôturé. La maintenance de OAPI et OKS est finalisée. Le statut reste en monitoring afin que nos équipes puissent continuer à suivre la situation. The incident is now closed. Maintenance on OAPI and OKS has been completed. The status will remain in monitoring so our teams can continue to track the situation.
- resolved Aug 06, 2025, 06:28 PM UTC
Depuis 14:00 nous observons un retour à la normale. La situation est stable depuis cette heure. Nous clôturons l’incident. Since 2:00 PM, we have observed a return to normal. The situation has been stable since that time. We are closing the incident.