3DS Outscale incident

[US-EAST-2] Network issus

Minor Resolved View vendor source →

3DS Outscale experienced a minor incident on July 22, 2026 affecting Outscale Object storage (OOS) and Persistent storage and 1 more component, lasting 9h 53m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2026, 10:15 PM UTC
Resolved
Jul 23, 2026, 08:08 AM UTC
Duration
9h 53m
Detected by Pingoru
Jul 22, 2026, 10:15 PM UTC

Affected components

Outscale Object storage (OOS)Persistent storagePublic network

Update timeline

  1. investigating Jul 22, 2026, 05:59 PM UTC

    [FR] Un incident est actuellement en cours sur la région ; nos équipes sont mobilisées pour résoudre l'incident au plus vite. [ENG] An incident is currently affecting the region; our teams are working to resolve it as quickly as possible.

  2. investigating Jul 22, 2026, 07:03 PM UTC

    [FR] Nos équipes travaillent actuellement sur l'incident ; nous espérons un retour le plus vite possible. [ENG] Our teams are currently working on the incident; we hope for a resolution as soon as possible.

  3. investigating Jul 22, 2026, 07:39 PM UTC

    [FR] Nos équipes poursuivent les investigations et restent pleinement mobilisées afin d'identifier la cause de l'incident et de rétablir les services dans les meilleurs délais. Nous vous tiendrons informés dès que de nouvelles informations seront disponibles. [ENG] Our teams continue to investigate the incident and remain fully engaged in identifying the root cause and restoring services as quickly as possible. We will provide further updates as soon as more information becomes available.

  4. monitoring Jul 22, 2026, 08:52 PM UTC

    [FR] Le service a été rétabli. Nos équipes poursuivent les investigations et restent pleinement mobilisées afin d'assurer la stabilité des services. [ENG] The service has been restored. Our teams continue to investigate the incident and remain fully engaged in ensuring service stability.

  5. monitoring Jul 22, 2026, 10:15 PM UTC

    [FR] Les perturbations affectant le service de stockage persistant ont été résolues. L'ensemble des services est désormais opérationnel. Nos équipes poursuivent une période de surveillance afin de garantir la stabilité de la plateforme. Nous vous remercions de votre patience. [ENG] The issues affecting the Persistent Storage service have been resolved. All services are now operational. Our teams will continue to monitor the platform to ensure ongoing stability. Thank you for your patience.

  6. monitoring Jul 22, 2026, 10:48 PM UTC

    [FR] Nous constatons une nouvelle dégradation des performances du service Persistent Storage dans la région us-east-2. Nos équipes sont mobilisées afin d'identifier la cause de cette régression et de rétablir un fonctionnement normal dans les meilleurs délais. [ENG] We are observing a renewed degradation affecting the Persistent Storage service in the us-east-2 region. Our teams are actively investigating the cause of this regression and working to restore normal service as quickly as possible .

  7. monitoring Jul 22, 2026, 11:36 PM UTC

    [FR] Le service Persistent Storage est désormais stable et les performances sont revenues à un niveau normal. Nos équipes maintiennent une période de surveillance renforcée afin de confirmer la stabilité durable des services. [ENG]The Persistent Storage service is now stable and performance has returned to normal. Our teams are maintaining an enhanced monitoring period to confirm sustained service stability.

  8. resolved Jul 23, 2026, 08:08 AM UTC

    [FR] L’incident est résolu et le service fonctionne normalement [ENG] The incident has been resolved and the service is operating normally