3DS Outscale incident

Degradation of the Storage service on eu-west-2

Minor Resolved View vendor source →

3DS Outscale experienced a minor incident on May 21, 2026 affecting Persistent storage, lasting 14h 1m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 04:17 PM UTC
Resolved
May 22, 2026, 06:19 AM UTC
Duration
14h 1m
Detected by Pingoru
May 21, 2026, 04:17 PM UTC

Affected components

Persistent storage

Update timeline

  1. investigating May 21, 2026, 04:17 PM UTC

    [FR] Un incident est actuellement en cours sur notre région eu-west-2, entraînant une dégradation du service Storage. Nos équipes sont pleinement mobilisées afin de rétablir la situation dans les meilleurs délais. Nous vous tiendrons informés de l’évolution de l’incident et vous remercions pour votre compréhension. --------------------------- [EN] An incident is currently ongoing in our eu-west-2 region, resulting in a degradation of the Storage service. Our teams are fully mobilized and working to restore the service as quickly as possible. We will keep you informed of any updates and thank you for your understanding.

  2. monitoring May 21, 2026, 04:28 PM UTC

    [FR] Le service devrait être rétabli. Nos équipes travaillent toujours pour assurer la stabilité du service. [EN] The service should be restored. Our teams are still working to ensure the stability of the service.

  3. resolved May 22, 2026, 06:19 AM UTC

    [FR] Le service est rétabli. Nous clôturons ce status. [EN] The service is restored. we are closing this status.