3DS Outscale incident

[ EU-WEST-2] API Performance Degradation / Dégradation des performances des API

Minor Resolved View vendor source →

3DS Outscale experienced a minor incident on July 25, 2026 affecting API, lasting 2h 7m. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2026, 10:43 AM UTC
Resolved
Jul 25, 2026, 12:51 PM UTC
Duration
2h 7m
Detected by Pingoru
Jul 25, 2026, 10:43 AM UTC

Affected components

API

Update timeline

  1. investigating Jul 25, 2026, 11:10 AM UTC

    [FR] Nous rencontrons actuellement une dégradation des performances de l'API , pouvant entraîner des temps de réponse plus élevés que d'habitude. Nos équipes sont en cours d'investigation. [EN] We are currently experiencing API performance degradation, which may result in higher-than-normal response times. Our teams are actively investigating the issue

  2. identified Jul 25, 2026, 11:42 AM UTC

    [FR] Nos équipes ont identifié le problème et travaillent activement à sa résolution. Nous mettons tout en œuvre pour rétablir un fonctionnement normal de l'API dans les meilleurs délais. [EN] Our teams have identified the issue and are actively working to resolve it. We are making every effort to restore normal API performance as quickly as possible.

  3. resolved Jul 25, 2026, 12:51 PM UTC

    [FR] L'incident est désormais résolu. La performance de l'API dans la région EU-WEST-2 est revenue à la normale. [EN] The incident has been resolved. API performance in the EU-WEST-2 region has returned to normal.