3DS Outscale experienced a major incident on June 24, 2026 affecting Outscale Object storage (OOS) and API and 1 more component, lasting 1d 13h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 24, 2026, 08:17 PM UTC
[FR] Nous rencontrons actuellement un incident qui touche l'API ; nos équipes travaillent à sa résolution. [ENG] We are currently experiencing an issue affecting the API; our teams are working to resolve it.
- identified Jun 24, 2026, 09:03 PM UTC
[FR] Nos équipes travaillent actuellement sur l'incident ; nous espérons un retour le plus vite possible. [ENG] Our teams are currently working on the incident; we hope for a resolution as soon as possible.
- identified Jun 24, 2026, 09:15 PM UTC
[FR] L'incident sur notre région provoque actuellement l'indisponibilité de l'API et d'OOS [ENG] The incident on our region is currently causing the API and OOS to be unavailable.
- identified Jun 24, 2026, 09:37 PM UTC
[FR] Nous constatons des améliorations sur la région. [ENG] We are seeing improvements in the region.
- monitoring Jun 24, 2026, 11:35 PM UTC
[FR] Nous constatons que la situation est stable sur la région. on continue de surveiller l'incident [ENG] We are seeing that the situation is stable in the region. we are continue to monitored the incident
- resolved Jun 26, 2026, 10:00 AM UTC
[FR] : L’incident impactant la région est désormais entièrement résolu et clôturé. La situation est stabilisée et les systèmes fonctionnent normalement. Une surveillance sera maintenue de manière préventive afin de garantir la stabilité du service. Nous vous remercions pour votre patience et vous présentons nos excuses pour la gêne occasionnée. [ENG] : The incident affecting the region is now fully resolved and has been closed. The situation is stable and systems are operating normally. Preventive monitoring will remain in place to ensure continued service stability. We sincerely apologize for any inconvenience caused and thank you for your patience.