3DS Outscale incident

[EU-WEST-2] Incident API

Minor Resolved View vendor source →

3DS Outscale experienced a minor incident on March 24, 2026 affecting API, lasting 20h 56m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2026, 01:34 PM UTC
Resolved
Mar 25, 2026, 10:31 AM UTC
Duration
20h 56m
Detected by Pingoru
Mar 24, 2026, 01:34 PM UTC

Affected components

API

Update timeline

  1. identified Mar 24, 2026, 01:34 PM UTC

    Nous observons actuellement des temps de réponse dégradés sur notre API. Nos équipes sont mobilisées et travaillent activement à la résolution du problème. Nous vous tiendrons informés de l'évolution de la situation. Merci pour votre compréhension. _______________________________________________________________________________________________ We are currently experiencing degraded response times on our API. Our teams are fully mobilized and actively working to resolve the issue. We will keep you informed as the situation evolves. Thank you for your understanding.

  2. monitoring Mar 24, 2026, 03:56 PM UTC

    L’API est actuellement sous surveillance. Nos équipes suivent attentivement son comportement et ses performances afin de garantir la stabilité du service. ______________________________________________________________________________________________ The API is currently being monitored. Our teams are closely monitoring its behavior and performance to ensure service stability.

  3. resolved Mar 25, 2026, 10:31 AM UTC

    Cet incident est désormais résolu. Notre API est à nouveau pleinement opérationnelle et fonctionne normalement. Nous nous excusons pour la gêne occasionnée et vous remercions de votre patience. _______________________________________________________________________________________________ This incident has been resolved. Our API is now fully operational and performing as expected. We apologize for any inconvenience this may have caused and thank you for your patience throughout this incident.