3DS Outscale incident

[EU-WEST-2] Incident API / API Incident

Major Resolved View vendor source →

3DS Outscale experienced a major incident on May 1, 2026 affecting API and Web UI and 1 more component, lasting 1d 4h. The incident has been resolved; the full update timeline is below.

Started
May 01, 2026, 02:30 AM UTC
Resolved
May 02, 2026, 07:17 AM UTC
Duration
1d 4h
Detected by Pingoru
May 01, 2026, 02:30 AM UTC

Affected components

APIWeb UIOAPICockpit

Update timeline

  1. investigating May 01, 2026, 02:52 AM UTC

    Nous rencontrons actuellement un incident d'API, nous sommes en cours d'investigation. / We are currently facing an API incident, we are investigating.

  2. monitoring May 01, 2026, 05:52 AM UTC

    Un correctif a été déployé. Nous surveillons actuellement la situation afin de nous assurer de la stabilité du service / A fix has been deployed. We are currently monitoring the situation to ensure the stability of the service.

  3. monitoring May 01, 2026, 05:53 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 02, 2026, 07:17 AM UTC

    L’incident est clôturé. La phase de monitoring n’a révélé aucune anomalie. Le service est stable et sous surveillance continue. / The incident is now closed. The monitoring phase did not reveal any further anomalies. The service is stable and remains under continuous monitoring.