3DS Outscale experienced a minor incident on July 2, 2026 affecting Persistent storage, lasting 16h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 02, 2026, 02:51 PM UTC
[FR] Un incident sur le stockage est actuellement en cours sur la région ; nos équipes travaillent pour résoudre au plus vite l'incident. [ENG] An Incident related to storage is currently affecting the region; our teams are working to resolve it as quickly as possible.
- monitoring Jul 02, 2026, 03:07 PM UTC
[FR] Le service est désormais sous surveillance. Si vous rencontrez toujours le problème, un redémarrage ou un fsck, suivi d'un umount puis d'un mount du système de fichiers, peut être nécessaire pour résoudre la situation. Nos équipes continuent de surveiller la situation. [EN] The service is now under monitoring. If you are still experiencing the issue, a restart or running fsck, followed by an umount and mount of the filesystem, may be necessary to resolve the issue. Our teams continue to monitor the situation.
- monitoring Jul 02, 2026, 03:21 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 03, 2026, 07:51 AM UTC
[FR] L'incident est actuellement résolu et nous n'observons plus d'impact depuis hier. [EN] The incident is now resolved, and we have observed no impact since yesterday.