3DS Outscale incident

[CLOUDGOUV-EU-WEST-1] OOS Performances dégradées

3DS Outscale experienced a notice incident on September 5, 2025 affecting Outscale Object storage (OOS), lasting 2d 16h. The incident has been resolved; the full update timeline is below.

Started: Sep 05, 2025, 01:39 PM UTC
Resolved: Sep 08, 2025, 05:50 AM UTC
Duration: 2d 16h
Detected by Pingoru: Sep 05, 2025, 01:39 PM UTC

Affected components

Outscale Object storage (OOS)

Update timeline

investigating Sep 05, 2025, 01:39 PM UTC

Le service OOS de la région cloudgouv-eu-west-1 connaît actuellement une dégradation. Nos équipes travaillent activement à rétablir le service de manière optimale. The OOS service in the cloudgouv-eu-west-1 region is currently experiencing a degradation. Our teams are actively working to restore the service optimally.
monitoring Sep 05, 2025, 01:58 PM UTC

Une charge importante sur le service de stockage OOS a entraîné une latence accrue sur les opérations Put et Get. La situation est désormais sous surveillance. A heavy load on the OOS storage service caused increased latency on Put and Get operations. The situation is now being monitored.
resolved Sep 08, 2025, 05:50 AM UTC

Aucune autre occurence ne s'est produit ce weekend. Nous clôturons l’incident. No other occurrences occurred this weekend. We are closing the incident.