3DS Outscale incident

[CLOUDGOUV-EU-WEST-1] and [EU-WEST-2] OKS service API in maintenance

3DS Outscale experienced a major incident on September 17, 2025 affecting Outscale Kubernetes as a Service (OKS) and Outscale Kubernetes as a Service (OKS), lasting 37m. The incident has been resolved; the full update timeline is below.

Started: Sep 17, 2025, 08:50 AM UTC
Resolved: Sep 17, 2025, 09:28 AM UTC
Duration: 37m
Detected by Pingoru: Sep 17, 2025, 08:50 AM UTC

Affected components

Outscale Kubernetes as a Service (OKS)Outscale Kubernetes as a Service (OKS)

Update timeline

identified Sep 17, 2025, 08:50 AM UTC

Depuis 10h30, le mode maintenance a été activé sur l'API du service OKS dans les régions eu-west-2 et cloudgouv-eu-west-1. . Les opérations de lecture sur les clusters (ou projects) restent disponibles via l'API du service OKS. . Les opérations de type create, update/upgrade ou delete cluster (ou project) sont temporairement désactivées jusqu’à nouvel ordre via l'API du service OKS. NB: les opérations au sein d'un cluster existant (via la kube-api du control plane de votre cluster) restent disponibles. Since 10:30, maintenance mode has been activated on the OKS service API in the eu-west-2 and cloudgouv-eu-west-1 regions. . Read operations on clusters ( or projects) remain available with OKS services API. . Create, update/upgrade or deleted clusters ( or projects ) operations are temporarily disabled until further notice with OKS services API. NB: The operations inside already created clusters (via kube-api of your cluster control plane) remain available.
resolved Sep 17, 2025, 09:28 AM UTC

La maintenance a été désactivée sur le service OKS dans les régions eu-west-2 et cloudgouv-eu-west-1. Toutes les opérations liées à OKS sont désormais autorisées. Maintenance mode has been disabled on the OKS service in the eu-west-2 and cloudgouv-eu-west-1 regions. All OKS-related operations are now allowed