Zenoti Outage History

We are observing a higher-than-normal response time on our monitoring systems for Zenoti-StageEU, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.

We are observing slowness when accessing the Zenoti application for some customers hosted on ASIA22. We are investigating the cause and will provide an update as soon as possible.

We are observing slowness when accessing the Zenoti application for some customers hosted on EURO01. We are investigating the cause and will provide an update as soon as possible.

We are investigating reports of degraded performance affecting customers hosted in AMRS11 POD. We understand the impact this may have on your operations and appreciate your patience while we work toward a resolution. We will post further updates as soon as more information is available.

We are continuing to investigate this issue.

We are currently experiencing an issue affecting core and analytics reports on the EURO01 pod, caused by an outage on our cloud provider's side. All other application functionalities remain unaffected and are operating normally. Our team is actively engaged with the cloud provider to resolve this at the earliest. We will provide updates as more information becomes available. Thank you for your patience.

We are continuing to investigate this issue.

We are continuing to investigate this issue. We will provide updates as more information becomes available. Thank you for your patience.

We are investigating reports of application unavailability affecting customers hosted in AMRS19 POD. We understand the impact this may have on your operations and appreciate your patience while we work toward a resolution. We will post further updates as soon as more information is available.

We are investigating reports of degraded performance affecting customers hosted in AMRS21 POD. We understand the impact this may have on your operations and appreciate your patience while we work toward a resolution. We will post further updates as soon as more information is available.

We are currently experiencing an issue with our Analytics Service (analytics.zenoti.com). We will send an additional update as soon as we resolve this issue.

We are investigating reports of application unavailability affecting customers hosted in ASIA02 POD. We understand the impact this may have on your operations and appreciate your patience while we work toward a resolution. We will post further updates as soon as more information is available.

We are observing intermittent slowness when accessing the Zenoti application for customers hosted on ASIA11. We are investigating the cause and will provide an update as soon as possible.

We are observing a higher-than-normal response time on our monitoring systems for API services on AMRS09, which may be causing the application to respond slowly for few customers hosted on this POD. We are investigating the cause and will provide an update as soon as possible.

We are currently investigating intermittent connectivity issues affecting few customers connecting from the Netherlands. All other regions remain unaffected. Our team is actively investigating and we will provide updates as more information becomes available.

Our Cloud service provider (Azure) is still working on resolving the issues at their end. They have implemented some fixes and are observing early signs of recovery. We are closely monitoring this and will continue to provide updates as they become available. Thank you for your patience.

We are currently investigating an issue affecting "Purchase Order Listing" page. All other application functionality remains unaffected.

We are currently experiencing an issue with the Analytics reports for AMRS22 POD. All other application workflows and core reports are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.

We are currently experiencing intermittent failures affecting approximately 10% of outbound calls made through HyperConnect in the UK region, limited to one carrier. Our team is actively engaged with the carrier on a priority basis to resolve this. We will provide updates as more information becomes available.

We continue to investigate the issue. We will provide updates as more information becomes available.

We are observing intermittent slowness when accessing the Zenoti application for customers hosted on AMRS19. We are investigating the cause and will provide an update as soon as possible.

We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.

We have been actively monitoring the system since we first detected intermittent slowness affecting access to the Zenoti application on AMRS19. We have observed no further impact since 1:30 PM (PDT). Our engineering team continues to investigate the root cause to prevent recurrence. We will provide a further update once our investigation is complete.

We are continuing to investigate this issue and will provide an update as soon as possible.

We are currently investigating an issue affecting appointment booking from ZMA, Booking wizard and Webstore on EURO01. All other application functionality remains unaffected.

We are currently investigating an issue with the Zenoti AI Scribe application that may be affecting Insight Generation and AI Form Filling functionality. All other Zenoti application features remain fully operational.

We are currently investigating an issue affecting OTP delivery on APAC01. All other application functionality remains unaffected.

We are observing a higher-than-normal response time on our monitoring systems affecting the Zenoti application for some customers. Which may be causing the application to respond slowly. PODs affected: AMRS01, AMRS03, AMRS04, AMRS11, AMRS12, AMRS13 We are investigating the cause and will provide an update as soon as possible.

We are investigating the cause and will provide an update as soon as possible. Thank you for your patience.

We are currently experiencing an issue with the Analytics Plus reports for EURO01 POD due to an outage from the cloud provider side. All other application workflows are operating as expected. Our team is actively working with the cloud provider on the issue. We will provide updates as soon as more information becomes available.

We are continuing to investigate this issue.

We are currently experiencing an issue with the Analytics reports for EURO01 POD. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.

We are observing a higher-than-normal response time on our monitoring systems for Zenoti-AMRS05, which may be causing the application to respond slowly for a few customers hosted on this POD. We are investigating the cause and will provide an update as soon as possible.

We are continuing to investigate this issue.