Zenoti Outage History

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Zenoti had 54 outages in the last 2 years totaling 936h 48m of downtime — averaging 2.2 incidents per month.

There were 54 Zenoti outages since October 7, 2025 totaling 936h 48m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.zenoti.com

Major June 17, 2026

AMRS05 - Application issues while using ePrescription functionality

Detected by Pingoru
Jun 17, 2026, 05:00 PM UTC
Resolved
Jun 17, 2026, 05:44 PM UTC
Duration
44m
Affected: Zenoti-AMRS05
Timeline · 4 updates
  1. investigating Jun 17, 2026, 05:00 PM UTC

    We are investigating intermittent complaints of errors on AMRS05 POD while using ePrescription functionality. Additionally, there might be intermittent slowness while accessing the application. We are investigating the cause and will provide an update as soon as possible.

  2. identified Jun 17, 2026, 05:14 PM UTC

    The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.

  3. monitoring Jun 17, 2026, 05:32 PM UTC

    A fix has been implemented and the ePrescription functionality is now working as expected. All systems are functioning normally and no further issues have been observed. We will continue to monitor performance closely and provide updates if needed.

  4. resolved Jun 17, 2026, 05:44 PM UTC

    The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.

Read the full incident report →

Critical June 17, 2026

AMRS12 - Application issues while using ePrescription functionality

Detected by Pingoru
Jun 17, 2026, 02:48 PM UTC
Resolved
Jun 17, 2026, 04:09 PM UTC
Duration
1h 21m
Affected: Zenoti-AMRS12
Timeline · 8 updates
  1. investigating Jun 17, 2026, 02:48 PM UTC

    We are investigating intermittent complaints of errors on AMRS12 POD while using ePrescription functionality. All other application workflows are operating as expected. We are investigating the cause and will provide an update as soon as possible.

  2. identified Jun 17, 2026, 02:54 PM UTC

    The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.

  3. identified Jun 17, 2026, 03:11 PM UTC

    Our team is actively working on a fix for this issue and we will provide updates as soon as more information becomes available. Thank you for your patience.

  4. identified Jun 17, 2026, 03:26 PM UTC

    Our team is actively working on a fix for this issue and we will provide updates as soon as more information becomes available. The issue is currently isolated to ePrescription functionality in Zenoti application and all other application workflows are operating as expected. Thank you for your patience.

  5. identified Jun 17, 2026, 03:44 PM UTC

    Our team is actively working on a fix for this issue and we will provide updates as soon as more information becomes available. Thank you for your patience.

  6. monitoring Jun 17, 2026, 03:55 PM UTC

    A fix has been implemented and the ePrescription functionality is now operating as expected. We will continue to monitor performance closely and provide updates if needed.

  7. monitoring Jun 17, 2026, 04:00 PM UTC

    We have deployed a fix to the issue and the application is working now. Our team is monitoring the situation closely.

  8. resolved Jun 17, 2026, 04:09 PM UTC

    The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.

Read the full incident report →

Notice June 1, 2026

Analytics Service Degradation

Detected by Pingoru
Jun 01, 2026, 02:03 PM UTC
Resolved
Jun 01, 2026, 03:38 PM UTC
Duration
1h 34m
Affected: Zenoti-ASIA01Zenoti-ASIA02Zenoti-ASIA03Zenoti-ASIA12Zenoti-ASIA22Zenoti-EMEA02Zenoti-EMEA03Zenoti-AMRS01Zenoti-AMRS02Zenoti-AMRS03Zenoti-AMRS04Zenoti-AMRS05Zenoti-AMRS09Zenoti-AMRS11Zenoti-AMRS12Zenoti-AMRS13Zenoti-AMRS14Zenoti-MIDE01Stage sites
Timeline · 3 updates
  1. investigating Jun 01, 2026, 02:03 PM UTC

    We are currently experiencing an issue with our Analytics Service (analytics.zenoti.com). We will send an additional update as soon as we resolve this issue.

  2. monitoring Jun 01, 2026, 02:15 PM UTC

    The service is now operational. We're monitoring closely.

  3. resolved Jun 01, 2026, 03:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 27, 2026

Intermittent issues in Zenoti Application - AMRS19

Detected by Pingoru
May 27, 2026, 01:40 PM UTC
Resolved
May 27, 2026, 03:38 PM UTC
Duration
1h 58m
Affected: Zenoti-AMRS19
Timeline · 4 updates
  1. investigating May 27, 2026, 01:40 PM UTC

    We are seeing intermittent issues for customers hosted on Zenoti-AMRS19. Few scenarios like Employee Checkin and schedules related to Appointment book are not working as expected for our customers hosted on this POD. Our team is actively investigating the issue and we will provide updates as soon as more information becomes available.

  2. investigating May 27, 2026, 02:40 PM UTC

    We are continuing to investigate this issue and will provide an update as soon as possible.

  3. investigating May 27, 2026, 03:16 PM UTC

    Customers confirmed that the Zenoti application is working as expected as of 7:40 AM PDT.

  4. resolved May 27, 2026, 03:38 PM UTC

    The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.

Read the full incident report →

Notice May 11, 2026

ASIA, EMEA Data refresh for core and analytics reports is impacted

Detected by Pingoru
May 11, 2026, 06:10 PM UTC
Resolved
May 12, 2026, 06:57 AM UTC
Duration
12h 47m
Affected: Zenoti-ASIA02Zenoti-ASIA03Zenoti-ASIA12Zenoti-EMEA02Zenoti-EMEA03
Timeline · 4 updates
  1. investigating May 11, 2026, 06:10 PM UTC

    We are currently experiencing an issue with the Core and Analytics reports for ASIA02, ASIA03, ASIA12, EMEA02, and EMEA03 PODs. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.

  2. identified May 12, 2026, 03:34 AM UTC

    We have identified the issue, and a fix is being implemented right now. We'll keep you posted on the progress.

  3. monitoring May 12, 2026, 03:53 AM UTC

    A fix has been implemented, and all the reports (both core and analytics) are now operational. We are monitoring the application closely for any issues.

  4. resolved May 12, 2026, 06:57 AM UTC

    All the reports now have current data. This incident is now resolved.

Read the full incident report →

Critical May 4, 2026

Zenoti Application Intermittent Issues

Detected by Pingoru
May 04, 2026, 12:14 PM UTC
Resolved
May 04, 2026, 01:47 PM UTC
Duration
1h 32m
Affected: Zenoti-EURO01
Timeline · 3 updates
  1. investigating May 04, 2026, 12:14 PM UTC

    We are investigating reports of intermittent unavailability of application. The customers might see slow response from the application in between. Our Team is actively working on identifying the root cause.

  2. monitoring May 04, 2026, 12:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 04, 2026, 01:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 26, 2026

AMRS17 Login Issues

Detected by Pingoru
Apr 26, 2026, 12:14 AM UTC
Resolved
Apr 26, 2026, 12:34 AM UTC
Duration
19m
Affected: Zenoti-AMRS17
Timeline · 4 updates
  1. investigating Apr 26, 2026, 12:14 AM UTC

    We are seeing reports on login related issues on AMRS17. Our team is actively looking into this issue.

  2. identified Apr 26, 2026, 12:24 AM UTC

    The issue has been identified, and a fix has been implemented. We're seeing recovery of the application.

  3. monitoring Apr 26, 2026, 12:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 26, 2026, 12:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 21, 2026

Issue with Guest Search on EMEA02

Detected by Pingoru
Apr 21, 2026, 01:11 PM UTC
Resolved
Apr 21, 2026, 01:56 PM UTC
Duration
44m
Affected: Zenoti-EMEA02
Timeline · 3 updates
  1. investigating Apr 21, 2026, 01:11 PM UTC

    We are receiving reports of guest search not working in some cases for the customers hosted on EMEA02. Our team is actively working on identifying the issue and sort it ASAP. Other functions of the application are working fine at this point.

  2. identified Apr 21, 2026, 01:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 21, 2026, 01:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 2, 2026

Data Refresh Issue for User Notes Reports in Analytics

Detected by Pingoru
Apr 02, 2026, 11:55 AM UTC
Resolved
Apr 04, 2026, 10:50 AM UTC
Duration
1d 22h
Affected: Zenoti-CNDA01
Timeline · 2 updates
  1. identified Apr 02, 2026, 11:55 AM UTC

    We are facing an issue with the replication of the user notes data to the reporting systems. This data will be stale by a day at this point. Our team is working on restoring replication for the rest of the data to ensure all other reports work correctly. We regret the inconvenience it may cause.

  2. resolved Apr 04, 2026, 10:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 2, 2026

Intermittent slowness in certain workflows on AMRS01

Detected by Pingoru
Apr 02, 2026, 01:09 AM UTC
Resolved
Apr 02, 2026, 01:41 AM UTC
Duration
32m
Affected: Zenoti-AMRS01
Timeline · 3 updates
  1. investigating Apr 02, 2026, 01:09 AM UTC

    We are currently investigating an issue of intermittent slowness on AMRS01.

  2. monitoring Apr 02, 2026, 01:30 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 02, 2026, 01:41 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 1, 2026

Slowness in certain workflows on AMRS05

Detected by Pingoru
Apr 01, 2026, 02:36 PM UTC
Resolved
Apr 01, 2026, 04:40 PM UTC
Duration
2h 3m
Affected: Zenoti-AMRS05
Timeline · 3 updates
  1. investigating Apr 01, 2026, 02:36 PM UTC

    We are observing intermittent slowness in some workflows for the customers hosted on AMRS05. Our engineers are actively looking into this to identify and mitigate.

  2. monitoring Apr 01, 2026, 03:22 PM UTC

    The slowness is resolved now. We're continuing to monitor the situation.

  3. resolved Apr 01, 2026, 04:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 22, 2026

Intermittent issues in Zenoti Application

Detected by Pingoru
Mar 22, 2026, 09:30 PM UTC
Resolved
Mar 23, 2026, 01:37 AM UTC
Duration
4h 6m
Affected: Zenoti-ASIA01Zenoti-AMRS02Zenoti-AMRS09Zenoti-AMRS14
Timeline · 4 updates
  1. investigating Mar 22, 2026, 09:30 PM UTC

    We are seeing intermittent issues for customers hosted on Zenoti-AMRS02, Zenoti-AMRS09 and Zenoti-AMRS14. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.

  2. investigating Mar 22, 2026, 10:34 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 22, 2026, 11:34 PM UTC

    We have deployed a fix to the issue and the application is working now. Our team is monitoring the situation closely.

  4. resolved Mar 23, 2026, 01:37 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 21, 2026

Zenoti Application Outage -ASIA12

Detected by Pingoru
Mar 21, 2026, 03:21 AM UTC
Resolved
Mar 23, 2026, 06:12 AM UTC
Duration
2d 2h
Affected: Zenoti-ASIA12
Timeline · 6 updates
  1. investigating Mar 21, 2026, 03:21 AM UTC

    We are observing a higher-than-normal response time on our monitoring systems for Zenoti-ASIA12, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.

  2. investigating Mar 21, 2026, 04:31 AM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 21, 2026, 05:10 AM UTC

    We are continuing to investigate this issue.

  4. monitoring Mar 21, 2026, 07:47 AM UTC

    Primary services have been restored and are operational. Users may experience slower than usual response times as full recovery is underway. Additionally, some reports and analytics may display stale data until the recovery process is complete. Our team is actively working to bring all systems to full capacity. We'll provide another update once everything is fully restored. Thank you for your patience.

  5. monitoring Mar 22, 2026, 11:43 AM UTC

    Core reports are now showing the latest data. Analytics dashboards may still display stale data as the recovery process continues. Our team is working to restore full data freshness across all analytics. We'll provide another update once analytics are fully up to date. Thank you for your continued patience.

  6. resolved Mar 23, 2026, 06:12 AM UTC

    All services have been fully restored. Core reports and analytics are now displaying the latest data, and response times are back to normal. We appreciate your patience throughout this recovery. If you notice any lingering issues, please reach out to our support team.

Read the full incident report →

Notice March 20, 2026

Intermittent Guest Search Issues

Detected by Pingoru
Mar 20, 2026, 12:59 PM UTC
Resolved
Mar 20, 2026, 01:23 PM UTC
Duration
23m
Affected: Zenoti-ASIA01Zenoti-ASIA02Zenoti-ASIA03Zenoti-ASIA12Zenoti-ASIA22Zenoti-AMRS02Zenoti-AMRS09Zenoti-AMRS14
Timeline · 3 updates
  1. investigating Mar 20, 2026, 12:59 PM UTC

    We are investigating an issue with the Guest Search functionality of the application which may be causing the guest search to not respond intermittently. All the other Zenoti application functions are working fine at this moment. Our teams are actively working on identifying the problem.

  2. monitoring Mar 20, 2026, 01:09 PM UTC

    The issue has been fixed now and the team is monitoring the system for stability.

  3. resolved Mar 20, 2026, 01:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 19, 2026

Zenoti Application Slowness- EURO01

Detected by Pingoru
Mar 19, 2026, 01:23 PM UTC
Resolved
Mar 19, 2026, 02:09 PM UTC
Duration
45m
Affected: Zenoti-EURO01
Timeline · 3 updates
  1. investigating Mar 19, 2026, 01:23 PM UTC

    We are observing a higher-than-normal response time on our monitoring systems for Zenoti-EURO01, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.

  2. monitoring Mar 19, 2026, 02:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 19, 2026, 02:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 14, 2026

Zenoti Application Slowness - AMRS11

Detected by Pingoru
Mar 14, 2026, 04:22 PM UTC
Resolved
Mar 14, 2026, 05:37 PM UTC
Duration
1h 14m
Affected: Zenoti-AMRS11
Timeline · 4 updates
  1. investigating Mar 14, 2026, 04:22 PM UTC

    We are observing a higher-than-normal response time on our monitoring systems for AMRS11, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.

  2. investigating Mar 14, 2026, 04:56 PM UTC

    We are continuing to investigate the cause and will provide an update as soon as possible. Thank you for your patience.

  3. monitoring Mar 14, 2026, 05:22 PM UTC

    The system has been stable and working fine since 9:40 a.m. PST and we are monitoring the results.

  4. resolved Mar 14, 2026, 05:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 13, 2026

Zenoti Application Slowness - AMRS22

Detected by Pingoru
Mar 13, 2026, 12:55 PM UTC
Resolved
Mar 13, 2026, 01:48 PM UTC
Duration
52m
Affected: Zenoti-AMRS22
Timeline · 4 updates
  1. investigating Mar 13, 2026, 12:55 PM UTC

    We are observing a higher-than-normal response time on our monitoring systems for AMRS22, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.

  2. identified Mar 13, 2026, 01:31 PM UTC

    The issue has been identified, and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.

  3. monitoring Mar 13, 2026, 01:44 PM UTC

    A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed

  4. resolved Mar 13, 2026, 01:48 PM UTC

    The incident has been resolved. All systems are functioning normally, and no further issues have been observed. Thank you for your patience.

Read the full incident report →

Major March 9, 2026

AMRS02 Login Issues

Detected by Pingoru
Mar 09, 2026, 06:30 PM UTC
Resolved
Mar 09, 2026, 08:11 PM UTC
Duration
1h 40m
Affected: Zenoti-AMRS02
Timeline · 5 updates
  1. investigating Mar 09, 2026, 06:30 PM UTC

    We are seeing reports on login related issues on AMRS02. Our team is actively looking into this issue.

  2. investigating Mar 09, 2026, 07:10 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 09, 2026, 07:43 PM UTC

    The issue has been identified, and a fix has been implemented. We're seeing recovery of the application.

  4. monitoring Mar 09, 2026, 08:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 09, 2026, 08:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 5, 2026

Facing intermittent errors

Detected by Pingoru
Mar 05, 2026, 09:40 AM UTC
Resolved
Mar 05, 2026, 09:57 AM UTC
Duration
16m
Affected: Zenoti-EURO01
Timeline · 2 updates
  1. investigating Mar 05, 2026, 09:40 AM UTC

    We are facing intermittent errors spike on EURO01. Customers hosted on this POD might see some issues intermittently. Our team is looking into the issue.

  2. resolved Mar 05, 2026, 09:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 3, 2026

Zenoti Application Slowness- AMRS07

Detected by Pingoru
Mar 03, 2026, 04:00 PM UTC
Resolved
Mar 03, 2026, 04:35 PM UTC
Duration
35m
Affected: Zenoti-AMRS07
Timeline · 3 updates
  1. investigating Mar 03, 2026, 04:00 PM UTC

    We are observing a higher-than-normal response time on our monitoring systems for Zenoti-AMRS07, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.

  2. monitoring Mar 03, 2026, 04:18 PM UTC

    The system is responding normally now. We are monitoring the performance closely.

  3. resolved Mar 03, 2026, 04:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 26, 2026

Zenoti Application Slowness- CNDA01

Detected by Pingoru
Feb 26, 2026, 10:11 PM UTC
Resolved
Feb 26, 2026, 11:03 PM UTC
Duration
52m
Affected: Zenoti-CNDA01
Timeline · 4 updates
  1. investigating Feb 26, 2026, 10:11 PM UTC

    We are observing a higher-than-normal response time on our monitoring systems for Zenoti-CNDA01, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.

  2. identified Feb 26, 2026, 10:27 PM UTC

    The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.

  3. monitoring Feb 26, 2026, 10:47 PM UTC

    A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.

  4. resolved Feb 26, 2026, 11:03 PM UTC

    The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.

Read the full incident report →