Zenoti Outage History

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Zenoti had 69 outages in the last 2 years totaling 585h 55m of downtime — averaging 2.8 incidents per month.

There were 69 Zenoti outages since October 7, 2025 totaling 585h 55m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.zenoti.com

Notice August 21, 2026

Zenoti AI Scribe – Insight Generation Impacted

Detected by Pingoru
Aug 21, 2026, 07:45 AM UTC
Resolved
Aug 21, 2026, 09:19 AM UTC
Duration
1h 33m
Affected: Zenoti-ASIA01Zenoti-ASIA02Zenoti-ASIA03Zenoti-ASIA11Zenoti-ASIA12Zenoti-ASIA22Zenoti-APAC01Zenoti-EMEA01Zenoti-EMEA02Zenoti-EMEA03Zenoti-AMRS01Zenoti-AMRS02Zenoti-AMRS03Zenoti-AMRS04Zenoti-AMRS05Zenoti-AMRS06Zenoti-AMRS07Zenoti-AMRS08Zenoti-AMRS09Zenoti-AMRS10Zenoti-AMRS11Zenoti-AMRS12Zenoti-AMRS13Zenoti-AMRS14Zenoti-AMRS15Zenoti-AMRS17Zenoti-AMRS18Zenoti-AMRS19Zenoti-AMRS20Zenoti-AMRS21Zenoti-AMRS22Zenoti-CNDA01Zenoti-CNDA03Zenoti-EURO01Zenoti-EURO02Zenoti-MIDE01Stage sites
Timeline · 4 updates
  1. investigating Aug 21, 2026, 07:45 AM UTC

    We are currently investigating an issue with the Zenoti AI Scribe application that may be affecting Insight Generation and AI Form Filling functionality. All other Zenoti application features remain fully operational.

  2. identified Aug 21, 2026, 08:26 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 21, 2026, 08:28 AM UTC

    A fix has been implemented, and Zenoti AI Scribe is now operating as expected. We will continue to monitor performance closely and provide updates if needed.

  4. resolved Aug 21, 2026, 09:19 AM UTC

    The incident has been resolved. All systems are functioning normally, and no further issues have been observed.

Read the full incident report →

Notice August 20, 2026

Zenoti Application Notifications Delivery - APAC01

Detected by Pingoru
Aug 20, 2026, 01:32 AM UTC
Resolved
Aug 20, 2026, 02:28 AM UTC
Duration
56m
Affected: Zenoti-APAC01
Timeline · 4 updates
  1. investigating Aug 20, 2026, 01:32 AM UTC

    We are currently investigating an issue affecting OTP delivery on APAC01. All other application functionality remains unaffected.

  2. identified Aug 20, 2026, 01:39 AM UTC

    The issue has been identified and a fix is implemented.

  3. monitoring Aug 20, 2026, 01:54 AM UTC

    A fix has been implemented and notification delivery is restored. We are monitoring the service performance.

  4. resolved Aug 20, 2026, 02:28 AM UTC

    The incident has been resolved. All systems are functioning normally, and no further issues have been observed. Thank you for your patience.

Read the full incident report →

Minor August 18, 2026

Zenoti Application Slowness - Multiple PODs

Detected by Pingoru
Aug 18, 2026, 01:08 AM UTC
Resolved
Aug 18, 2026, 03:46 AM UTC
Duration
2h 37m
Affected: Zenoti-AMRS01Zenoti-AMRS03Zenoti-AMRS04Zenoti-AMRS11Zenoti-AMRS12Zenoti-AMRS13
Timeline · 4 updates
  1. investigating Aug 18, 2026, 01:08 AM UTC

    We are observing a higher-than-normal response time on our monitoring systems affecting the Zenoti application for some customers. Which may be causing the application to respond slowly. PODs affected: AMRS01, AMRS03, AMRS04, AMRS11, AMRS12, AMRS13 We are investigating the cause and will provide an update as soon as possible.

  2. investigating Aug 18, 2026, 01:42 AM UTC

    We are investigating the cause and will provide an update as soon as possible. Thank you for your patience.

  3. monitoring Aug 18, 2026, 03:10 AM UTC

    We have identified an issue with our Service provider, we are continuing to work on a fix as recommended. We have implemented the mitigating steps to bring the application to full recovery. All services are operational. We will continue to monitor performance closely and provide updates as necessary.

  4. resolved Aug 18, 2026, 03:46 AM UTC

    The incident has been resolved. All systems are functioning normally, and no further issues have been observed. Thank you for your patience.

Read the full incident report →

Notice August 17, 2026

Analytics Plus Reports are impacted - EURO01

Detected by Pingoru
Aug 17, 2026, 05:54 AM UTC
Resolved
Aug 17, 2026, 09:33 AM UTC
Duration
3h 38m
Affected: Zenoti-EURO01
Timeline · 4 updates
  1. investigating Aug 17, 2026, 05:54 AM UTC

    We are currently experiencing an issue with the Analytics Plus reports for EURO01 POD due to an outage from the cloud provider side. All other application workflows are operating as expected. Our team is actively working with the cloud provider on the issue. We will provide updates as soon as more information becomes available.

  2. investigating Aug 17, 2026, 05:56 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 17, 2026, 07:33 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 17, 2026, 09:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 15, 2026

Data refresh for analytics reports is impacted - EURO01

Detected by Pingoru
Aug 15, 2026, 10:45 AM UTC
Resolved
Aug 15, 2026, 04:19 PM UTC
Duration
5h 33m
Affected: Zenoti-EURO01
Timeline · 3 updates
  1. investigating Aug 15, 2026, 10:45 AM UTC

    We are currently experiencing an issue with the Analytics reports for EURO01 POD. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.

  2. monitoring Aug 15, 2026, 11:40 AM UTC

    A fix has been implemented and we are monitoring the application closely for any issues. Thank you for the patience.

  3. resolved Aug 15, 2026, 04:19 PM UTC

    The incident has been resolved. Thank you for your patience.

Read the full incident report →

Minor August 7, 2026

Zenoti Application Slowness - AMRS05

Detected by Pingoru
Aug 07, 2026, 06:38 PM UTC
Resolved
Aug 07, 2026, 08:14 PM UTC
Duration
1h 36m
Affected: Zenoti-AMRS05
Timeline · 5 updates
  1. investigating Aug 07, 2026, 06:38 PM UTC

    We are observing a higher-than-normal response time on our monitoring systems for Zenoti-AMRS05, which may be causing the application to respond slowly for a few customers hosted on this POD. We are investigating the cause and will provide an update as soon as possible.

  2. investigating Aug 07, 2026, 06:58 PM UTC

    We are continuing to investigate this issue.

  3. identified Aug 07, 2026, 07:29 PM UTC

    A fix has been implemented. We will continue to monitor performance closely and provide updates if needed.

  4. monitoring Aug 07, 2026, 07:39 PM UTC

    A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.

  5. resolved Aug 07, 2026, 08:14 PM UTC

    The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.

Read the full incident report →

Minor July 22, 2026

Localization rendering issue — Admin (partial)

Detected by Pingoru
Jul 22, 2026, 10:06 AM UTC
Resolved
Aug 04, 2026, 05:44 PM UTC
Duration
13d 7h
Affected: Zenoti-AMRS02Zenoti-AMRS03Zenoti-AMRS04Zenoti-AMRS05Zenoti-AMRS09Zenoti-AMRS11Zenoti-AMRS12Zenoti-AMRS13Zenoti-AMRS14Zenoti-AMRS21Zenoti-AMRS22Zenoti-CNDA01Zenoti-CNDA03Zenoti-EURO01Zenoti-EURO02
Timeline · 4 updates
  1. investigating Jul 22, 2026, 10:06 AM UTC

    We are facing issue with Localized content rendering in Zenoti application and some Admin UI elements may appear in English instead of the configured language. All other application workflows are operating as expected. Our team is actively investigating the issue and we will provide updates as soon as more information becomes available.

  2. identified Jul 23, 2026, 09:12 AM UTC

    The issue has been identified and team is working on a fix. We will provide an update as soon as more information is available. Thank you for your patience.

  3. identified Jul 27, 2026, 05:18 AM UTC

    The team is working on a fix and expected to rollout the changes in next few days. The impact is currently for few Admin UI elements as described earlier and all other application workflows are operating as expected. We will continue to post an update as we make progress for the impacted customers. Thank you for your patience.

  4. resolved Aug 04, 2026, 05:44 PM UTC

    The fix is implemented and rolled out. All the UI elements will now appear in the configured language. Thank you for your patience.

Read the full incident report →

Minor July 15, 2026

Slowness in certain workflows on AMRS11

Detected by Pingoru
Jul 15, 2026, 06:20 PM UTC
Resolved
Jul 15, 2026, 06:49 PM UTC
Duration
29m
Affected: Zenoti-AMRS11
Timeline · 4 updates
  1. investigating Jul 15, 2026, 06:20 PM UTC

    We are observing intermittent slowness in some workflows for customers hosted on AMRS11. Our engineers are actively looking into this to identify and mitigate.

  2. identified Jul 15, 2026, 06:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 15, 2026, 06:33 PM UTC

    A fix has been implemented, and the application is now working as expected. We will continue to monitor performance closely and provide updates if needed.

  4. resolved Jul 15, 2026, 06:49 PM UTC

    The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.

Read the full incident report →

Minor July 10, 2026

APAC01 - Issue with Core and Analytics Reports

Detected by Pingoru
Jul 10, 2026, 09:36 PM UTC
Resolved
Jul 10, 2026, 10:56 PM UTC
Duration
1h 20m
Affected: Zenoti-APAC01
Timeline · 4 updates
  1. investigating Jul 10, 2026, 09:36 PM UTC

    We are currently experiencing an issue impacting core and analytics reports. All other application functionalities remain unaffected and are operating normally. Our team is actively investigating and we will provide updates as more information becomes available. Thank you for your patience.

  2. identified Jul 10, 2026, 10:29 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 10, 2026, 10:38 PM UTC

    The fix has been applied and all reports are now reflecting the latest data.

  4. resolved Jul 10, 2026, 10:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 8, 2026

Zenoti University is not operational

Detected by Pingoru
Jul 08, 2026, 04:51 PM UTC
Resolved
Jul 09, 2026, 10:54 AM UTC
Duration
18h 2m
Affected: Zenoti University
Timeline · 4 updates
  1. investigating Jul 08, 2026, 04:51 PM UTC

    We are currently experiencing an issue with our Zenoti University service and our team is actively working with the service provider to isolate the issue. All our business and critical workflows are working normally. We are investigating the cause and will provide an update as soon as possible. We appreciate your patience and apologize for any inconvenience caused during this time.

  2. identified Jul 08, 2026, 05:37 PM UTC

    The root cause of the issue has been identified and our team is actively working on a fix. We will provide an update once the resolution is in place. Thank you for your patience.

  3. monitoring Jul 09, 2026, 09:59 AM UTC

    A fix has been implemented, the Zenoti University systems have returned to normal and are functioning properly. We appreciate your patience and apologize for the inconvenience. We are closely monitoring and will soon provide further updates.

  4. resolved Jul 09, 2026, 10:54 AM UTC

    This incident has been resolved.

Read the full incident report →

Major July 7, 2026

Issue with report generation service - APAC01

Detected by Pingoru
Jul 07, 2026, 07:03 PM UTC
Resolved
Jul 08, 2026, 08:33 AM UTC
Duration
13h 29m
Affected: Zenoti-APAC01
Timeline · 5 updates
  1. investigating Jul 07, 2026, 07:03 PM UTC

    We are currently experiencing an issue affecting report generation for customers on APAC01. Reports may not reflect the most recent data during this time. All other application features and workflows are functioning normally. Our team is actively working to resolve this and will provide updates as the situation develops.

  2. identified Jul 07, 2026, 08:08 PM UTC

    Our team has been actively working to resolve this and will provide updates as the situation develops. We apologize for any inconvenience and appreciate your patience.

  3. identified Jul 08, 2026, 02:16 AM UTC

    We continue to work to resolve this and will provide updates as the situation develops. We apologize for any inconvenience and appreciate your patience

  4. monitoring Jul 08, 2026, 06:20 AM UTC

    The fix has been applied and all reports are now reflecting the latest data.

  5. resolved Jul 08, 2026, 08:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Major July 2, 2026

Zenoti Application Issue - Multiple PODs

Detected by Pingoru
Jul 02, 2026, 11:24 AM UTC
Resolved
Jul 02, 2026, 12:53 PM UTC
Duration
1h 29m
Affected: Zenoti-ASIA01Zenoti-ASIA02Zenoti-ASIA03Zenoti-ASIA11Zenoti-ASIA12Zenoti-ASIA22Zenoti-APAC01Zenoti-EMEA02Zenoti-EMEA03Zenoti-AMRS01Zenoti-AMRS02Zenoti-AMRS03Zenoti-AMRS04Zenoti-AMRS05Zenoti-AMRS08Zenoti-AMRS09Zenoti-AMRS11Zenoti-AMRS12Zenoti-AMRS13Zenoti-AMRS14Zenoti-AMRS17Zenoti-AMRS18Zenoti-AMRS19Zenoti-AMRS20Zenoti-AMRS21Zenoti-CNDA01Zenoti-CNDA03Zenoti-EURO01Zenoti-MIDE01
Timeline · 9 updates

Read the full incident report →

Notice July 1, 2026

Intermittent issues in Zenoti scheduler service

Detected by Pingoru
Jul 01, 2026, 09:34 AM UTC
Resolved
Jul 01, 2026, 10:55 AM UTC
Duration
1h 20m
Affected: Zenoti-ASIA12Zenoti-EMEA02Zenoti-EMEA03Zenoti-AMRS05
Timeline · 4 updates
  1. investigating Jul 01, 2026, 09:34 AM UTC

    We are seeing intermittent issues for few of our Zenoti customers hosted on ASIA12, EMEA02, EMEA03, AMRS05 PODs. Few services like Notifications, Campaigns, data updates and Accounting Integrations are currently impacted. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.

  2. identified Jul 01, 2026, 09:37 AM UTC

    The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.

  3. monitoring Jul 01, 2026, 09:55 AM UTC

    A fix has been implemented and the scheduler service is now operating as expected. We will continue to monitor the service closely and provide updates if needed.

  4. resolved Jul 01, 2026, 10:55 AM UTC

    The incident has been resolved. All systems are functioning normally and no further issues have been observed.

Read the full incident report →

Minor June 25, 2026

Zenoti Application Slowness- AMRS07

Detected by Pingoru
Jun 25, 2026, 01:33 PM UTC
Resolved
Jun 25, 2026, 04:45 PM UTC
Duration
3h 11m
Affected: Zenoti-AMRS07
Timeline · 5 updates
  1. investigating Jun 25, 2026, 01:33 PM UTC

    We are observing a higher-than-normal response time on our monitoring systems for Zenoti-AMRS07, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.

  2. investigating Jun 25, 2026, 02:10 PM UTC

    We are continuing to investigate the issue. We will provide further updates as soon as more information becomes available.

  3. identified Jun 25, 2026, 02:46 PM UTC

    The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.

  4. monitoring Jun 25, 2026, 03:09 PM UTC

    A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.

  5. resolved Jun 25, 2026, 04:45 PM UTC

    The incident has been resolved. All systems are functioning normally, and no further issues have been observed.

Read the full incident report →

Notice June 20, 2026

Intermittent issues in Zenoti scheduler service - AMRS19 POD

Detected by Pingoru
Jun 20, 2026, 09:53 PM UTC
Resolved
Jun 20, 2026, 10:51 PM UTC
Duration
57m
Affected: Zenoti-AMRS19
Timeline · 6 updates
  1. investigating Jun 20, 2026, 09:53 PM UTC

    We are seeing intermittent issues for few of our Zenoti customers hosted on AMRS19 POD. Few services like Notifications, Campaigns, data updates and Accounting Intergations are currently impacted. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.

  2. identified Jun 20, 2026, 10:02 PM UTC

    The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.

  3. identified Jun 20, 2026, 10:16 PM UTC

    Our team is actively working on a fix for this issue and we will provide updates as soon as more information becomes available. Thank you for your patience.

  4. identified Jun 20, 2026, 10:29 PM UTC

    Our team is actively working on a fix for this issue and we will provide updates as soon as more information becomes available. Thank you for your patience.

  5. monitoring Jun 20, 2026, 10:42 PM UTC

    A fix has been implemented and the scheduler service is now operating as expected. We will continue to monitor the service closely and provide updates if needed.

  6. resolved Jun 20, 2026, 10:51 PM UTC

    The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.

Read the full incident report →

Notice June 19, 2026

Analytics Service Degradation

Detected by Pingoru
Jun 19, 2026, 01:09 PM UTC
Resolved
Jun 19, 2026, 01:38 PM UTC
Duration
29m
Affected: Zenoti-ASIA01Zenoti-ASIA02Zenoti-ASIA03Zenoti-ASIA12Zenoti-ASIA22Zenoti-EMEA02Zenoti-EMEA03Zenoti-AMRS01Zenoti-AMRS02Zenoti-AMRS03Zenoti-AMRS04Zenoti-AMRS05Zenoti-AMRS09Zenoti-AMRS11Zenoti-AMRS12Zenoti-AMRS13Zenoti-AMRS14Zenoti-MIDE01Stage sites
Timeline · 4 updates
  1. investigating Jun 19, 2026, 01:09 PM UTC

    We are currently experiencing an issue with our Analytics Service (analytics.zenoti.com). We will send an additional update as soon as we resolve this issue.

  2. identified Jun 19, 2026, 01:21 PM UTC

    The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.

  3. monitoring Jun 19, 2026, 01:30 PM UTC

    A fix has been implemented and service is now operating as expected. We will continue to monitor performance closely and provide updates if needed.

  4. resolved Jun 19, 2026, 01:38 PM UTC

    The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.

Read the full incident report →

Major June 17, 2026

AMRS05 - Application issues while using ePrescription functionality

Detected by Pingoru
Jun 17, 2026, 05:00 PM UTC
Resolved
Jun 17, 2026, 05:44 PM UTC
Duration
44m
Affected: Zenoti-AMRS05
Timeline · 4 updates
  1. investigating Jun 17, 2026, 05:00 PM UTC

    We are investigating intermittent complaints of errors on AMRS05 POD while using ePrescription functionality. Additionally, there might be intermittent slowness while accessing the application. We are investigating the cause and will provide an update as soon as possible.

  2. identified Jun 17, 2026, 05:14 PM UTC

    The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.

  3. monitoring Jun 17, 2026, 05:32 PM UTC

    A fix has been implemented and the ePrescription functionality is now working as expected. All systems are functioning normally and no further issues have been observed. We will continue to monitor performance closely and provide updates if needed.

  4. resolved Jun 17, 2026, 05:44 PM UTC

    The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.

Read the full incident report →

Critical June 17, 2026

AMRS12 - Application issues while using ePrescription functionality

Detected by Pingoru
Jun 17, 2026, 02:48 PM UTC
Resolved
Jun 17, 2026, 04:09 PM UTC
Duration
1h 21m
Affected: Zenoti-AMRS12
Timeline · 8 updates
  1. investigating Jun 17, 2026, 02:48 PM UTC

    We are investigating intermittent complaints of errors on AMRS12 POD while using ePrescription functionality. All other application workflows are operating as expected. We are investigating the cause and will provide an update as soon as possible.

  2. identified Jun 17, 2026, 02:54 PM UTC

    The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.

  3. identified Jun 17, 2026, 03:11 PM UTC

    Our team is actively working on a fix for this issue and we will provide updates as soon as more information becomes available. Thank you for your patience.

  4. identified Jun 17, 2026, 03:26 PM UTC

    Our team is actively working on a fix for this issue and we will provide updates as soon as more information becomes available. The issue is currently isolated to ePrescription functionality in Zenoti application and all other application workflows are operating as expected. Thank you for your patience.

  5. identified Jun 17, 2026, 03:44 PM UTC

    Our team is actively working on a fix for this issue and we will provide updates as soon as more information becomes available. Thank you for your patience.

  6. monitoring Jun 17, 2026, 03:55 PM UTC

    A fix has been implemented and the ePrescription functionality is now operating as expected. We will continue to monitor performance closely and provide updates if needed.

  7. monitoring Jun 17, 2026, 04:00 PM UTC

    We have deployed a fix to the issue and the application is working now. Our team is monitoring the situation closely.

  8. resolved Jun 17, 2026, 04:09 PM UTC

    The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.

Read the full incident report →

Notice June 10, 2026

AMRS03 - Intermittent Delays in Analytics Reports

Detected by Pingoru
Jun 10, 2026, 07:58 PM UTC
Resolved
Jun 18, 2026, 09:08 AM UTC
Duration
7d 13h
Affected: Zenoti-AMRS03
Timeline · 6 updates
  1. investigating Jun 10, 2026, 07:58 PM UTC

    We are currently experiencing intermittent failures in analytics data load jobs, resulting in delayed data updates in analytics reports for customers hosted on AMRS03. All other application workflows remain unaffected and are operating normally. Our team is actively investigating the issue and we will provide updates as more information becomes available.

  2. investigating Jun 10, 2026, 09:59 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 11, 2026, 12:33 AM UTC

    We are continuing to investigate this issue.

  4. investigating Jun 11, 2026, 08:21 AM UTC

    We are continuing to investigate this issue.

  5. monitoring Jun 11, 2026, 10:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jun 18, 2026, 09:08 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 27, 2026

Intermittent issues in Zenoti Application - AMRS19

Detected by Pingoru
May 27, 2026, 01:40 PM UTC
Resolved
May 27, 2026, 03:38 PM UTC
Duration
1h 58m
Affected: Zenoti-AMRS19
Timeline · 4 updates
  1. investigating May 27, 2026, 01:40 PM UTC

    We are seeing intermittent issues for customers hosted on Zenoti-AMRS19. Few scenarios like Employee Checkin and schedules related to Appointment book are not working as expected for our customers hosted on this POD. Our team is actively investigating the issue and we will provide updates as soon as more information becomes available.

  2. investigating May 27, 2026, 02:40 PM UTC

    We are continuing to investigate this issue and will provide an update as soon as possible.

  3. investigating May 27, 2026, 03:16 PM UTC

    Customers confirmed that the Zenoti application is working as expected as of 7:40 AM PDT.

  4. resolved May 27, 2026, 03:38 PM UTC

    The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.

Read the full incident report →

Notice May 11, 2026

ASIA, EMEA Data refresh for core and analytics reports is impacted

Detected by Pingoru
May 11, 2026, 06:10 PM UTC
Resolved
May 12, 2026, 06:57 AM UTC
Duration
12h 47m
Affected: Zenoti-ASIA02Zenoti-ASIA03Zenoti-ASIA12Zenoti-EMEA02Zenoti-EMEA03
Timeline · 4 updates
  1. investigating May 11, 2026, 06:10 PM UTC

    We are currently experiencing an issue with the Core and Analytics reports for ASIA02, ASIA03, ASIA12, EMEA02, and EMEA03 PODs. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.

  2. identified May 12, 2026, 03:34 AM UTC

    We have identified the issue, and a fix is being implemented right now. We'll keep you posted on the progress.

  3. monitoring May 12, 2026, 03:53 AM UTC

    A fix has been implemented, and all the reports (both core and analytics) are now operational. We are monitoring the application closely for any issues.

  4. resolved May 12, 2026, 06:57 AM UTC

    All the reports now have current data. This incident is now resolved.

Read the full incident report →

Critical May 4, 2026

Zenoti Application Intermittent Issues

Detected by Pingoru
May 04, 2026, 12:14 PM UTC
Resolved
May 04, 2026, 01:47 PM UTC
Duration
1h 32m
Affected: Zenoti-EURO01
Timeline · 3 updates
  1. investigating May 04, 2026, 12:14 PM UTC

    We are investigating reports of intermittent unavailability of application. The customers might see slow response from the application in between. Our Team is actively working on identifying the root cause.

  2. monitoring May 04, 2026, 12:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 04, 2026, 01:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 26, 2026

AMRS17 Login Issues

Detected by Pingoru
Apr 26, 2026, 12:14 AM UTC
Resolved
Apr 26, 2026, 12:34 AM UTC
Duration
19m
Affected: Zenoti-AMRS17
Timeline · 4 updates
  1. investigating Apr 26, 2026, 12:14 AM UTC

    We are seeing reports on login related issues on AMRS17. Our team is actively looking into this issue.

  2. identified Apr 26, 2026, 12:24 AM UTC

    The issue has been identified, and a fix has been implemented. We're seeing recovery of the application.

  3. monitoring Apr 26, 2026, 12:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 26, 2026, 12:34 AM UTC

    This incident has been resolved.

Read the full incident report →