Zenoti incident

Intermittent Outbound Call Failures – HyperConnect (UK Region)

Notice Resolved View vendor source →

Zenoti experienced a notice incident on September 9, 2026 affecting HyperConnect, lasting 2d 10h. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2026, 06:45 PM UTC
Resolved
Sep 12, 2026, 04:49 AM UTC
Duration
2d 10h
Detected by Pingoru
Sep 09, 2026, 06:45 PM UTC

Affected components

HyperConnect

Update timeline

  1. investigating Sep 09, 2026, 06:45 PM UTC

    We are currently experiencing intermittent failures affecting approximately 10% of outbound calls made through HyperConnect in the UK region, limited to one carrier. Our team is actively engaged with the carrier on a priority basis to resolve this. We will provide updates as more information becomes available.

  2. investigating Sep 10, 2026, 09:30 AM UTC

    We continue to investigate the issue. We will provide updates as more information becomes available.

  3. resolved Sep 12, 2026, 04:49 AM UTC

    This incident has been resolved.