Zenoti incident

Intermittent issues in Zenoti Application - AMRS21

Minor Resolved View vendor source →

Zenoti experienced a minor incident on September 18, 2026 affecting Zenoti-AMRS21, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2026, 02:16 PM UTC
Resolved
Sep 18, 2026, 02:52 PM UTC
Duration
36m
Detected by Pingoru
Sep 18, 2026, 02:16 PM UTC

Affected components

Zenoti-AMRS21

Update timeline

  1. investigating Sep 18, 2026, 02:16 PM UTC

    We are investigating reports of degraded performance affecting customers hosted in AMRS21 POD. We understand the impact this may have on your operations and appreciate your patience while we work toward a resolution. We will post further updates as soon as more information is available.

  2. identified Sep 18, 2026, 02:36 PM UTC

    The issue has been identified and we are working on a fix for this. Thank you for your patience.

  3. monitoring Sep 18, 2026, 02:43 PM UTC

    A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.

  4. resolved Sep 18, 2026, 02:52 PM UTC

    The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.