- Detected by Pingoru
- Feb 23, 2026, 11:03 AM UTC
- Resolved
- Feb 23, 2026, 01:09 PM UTC
- Duration
- 2h 6m
Affected: Zenoti-EURO01Zenoti-EURO02
Timeline · 4 updates
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investigating Feb 23, 2026, 11:03 AM UTC
We are observing an issue with our analytics site analytics04.zenoti.com. We are investigating the cause and will provide an update as soon as possible
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investigating Feb 23, 2026, 12:07 PM UTC
We are continuing to investigate this issue.
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monitoring Feb 23, 2026, 01:00 PM UTC
The service is now operational. We are continuing to monitor.
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resolved Feb 23, 2026, 01:09 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 20, 2026, 05:46 PM UTC
- Resolved
- Feb 20, 2026, 08:22 PM UTC
- Duration
- 2h 35m
Affected: Zenoti-AMRS05Zenoti-AMRS13Zenoti-CNDA01
Timeline · 6 updates
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investigating Feb 20, 2026, 05:46 PM UTC
We are investigating reports of intermittent slowness on multiple pods. The customers might see slow response from the application in between. Our Team is actively working on identifying the root cause.
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investigating Feb 20, 2026, 06:13 PM UTC
We are continuing to investigate this issue.
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investigating Feb 20, 2026, 06:26 PM UTC
We are continuing to investigate this issue.
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investigating Feb 20, 2026, 07:00 PM UTC
We are continuing to investigate this issue.
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monitoring Feb 20, 2026, 08:01 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Feb 20, 2026, 08:22 PM UTC
This incident has been resolved.
Read the full incident report →
Critical February 19, 2026 - Detected by Pingoru
- Feb 19, 2026, 11:34 PM UTC
- Resolved
- Feb 20, 2026, 12:11 AM UTC
- Duration
- 37m
Affected: Zenoti-AMRS05
Timeline · 3 updates
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investigating Feb 19, 2026, 11:34 PM UTC
We are seeing unusually higher response time on our servers on AMRS05. The application may be responding slowly or not at all. Our team is looking into the issue actively.
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monitoring Feb 19, 2026, 11:50 PM UTC
The system is responding normally now. We are monitoring the performance closely.
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resolved Feb 20, 2026, 12:11 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 13, 2026, 09:44 AM UTC
- Resolved
- Feb 13, 2026, 10:34 AM UTC
- Duration
- 50m
Affected: Zenoti-ASIA03
Timeline · 3 updates
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investigating Feb 13, 2026, 09:44 AM UTC
We are observing a higher-than-normal response time on our monitoring systems for Zenoti-ASIA03, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.
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monitoring Feb 13, 2026, 10:18 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Feb 13, 2026, 10:34 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 12, 2026, 05:54 PM UTC
- Resolved
- Feb 12, 2026, 06:22 PM UTC
- Duration
- 27m
Affected: Zenoti-AMRS14
Timeline · 3 updates
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investigating Feb 12, 2026, 05:54 PM UTC
We are observing a higher-than-normal response time on our monitoring systems for Zenoti-AMRS14, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.
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monitoring Feb 12, 2026, 06:15 PM UTC
The application is working normally now. We are closely monitoring the situation.
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resolved Feb 12, 2026, 06:22 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 11, 2026, 10:15 PM UTC
- Resolved
- Feb 11, 2026, 10:15 PM UTC
- Duration
- —
Affected: ZPay_USZPay_CAZpay (Stripe) _ US
Timeline · 1 update
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resolved Feb 11, 2026, 10:15 PM UTC
Dear Zenoti Payments Customer, Please note that Monday, February 16, 2026 is a bank holiday in both the United States and Canada. As a result, payouts that would normally be deposited on Monday, February 16th will instead be deposited on Tuesday, February 17th, 2026. No action is required on your end. Payouts will resume on the regular schedule following the holiday. Thank you for your continued partnership. Best regards, The Zenoti Payments Team
Read the full incident report →
- Detected by Pingoru
- Feb 09, 2026, 02:26 PM UTC
- Resolved
- Feb 09, 2026, 02:51 PM UTC
- Duration
- 25m
Affected: Zenoti-AMRS06
Timeline · 3 updates
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investigating Feb 09, 2026, 02:26 PM UTC
We are observing a higher-than-normal response time on our monitoring systems for Zenoti-AMRS06, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.
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monitoring Feb 09, 2026, 02:38 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Feb 09, 2026, 02:51 PM UTC
This incident has been resolved.
Read the full incident report →
Critical January 31, 2026 - Detected by Pingoru
- Jan 31, 2026, 09:54 AM UTC
- Resolved
- Jan 31, 2026, 01:02 PM UTC
- Duration
- 3h 8m
Affected: Zenoti-ASIA12
Timeline · 3 updates
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investigating Jan 31, 2026, 09:54 AM UTC
We are facing a connectivity issue with Asia 12. Our team is actively working on fixing the issue. Apologies for inconvenience.
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monitoring Jan 31, 2026, 10:02 AM UTC
A fix has been implemented, and the application is accessible now. We're closely monitoring the situation.
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resolved Jan 31, 2026, 01:02 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 22, 2026, 12:26 PM UTC
- Resolved
- Jan 22, 2026, 12:51 PM UTC
- Duration
- 24m
Affected: Zenoti-ASIA03
Timeline · 4 updates
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investigating Jan 22, 2026, 12:26 PM UTC
We are observing a higher-than-normal response time on our monitoring systems for Zenoti-ASIA03, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.
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monitoring Jan 22, 2026, 12:44 PM UTC
The system is back to normal.
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monitoring Jan 22, 2026, 12:45 PM UTC
We are continuing to monitor for any further issues.
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resolved Jan 22, 2026, 12:51 PM UTC
This incident has been resolved.
Read the full incident report →
Critical January 20, 2026 - Detected by Pingoru
- Jan 20, 2026, 01:20 PM UTC
- Resolved
- Jan 20, 2026, 02:55 PM UTC
- Duration
- 1h 34m
Affected: Zenoti-AMRS07
Timeline · 6 updates
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investigating Jan 20, 2026, 01:20 PM UTC
We are observing problem with the Invoice processing for Zenoti-AMRS07. We are investigating the cause and will provide an update as soon as possible. All the other services are working fine.
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investigating Jan 20, 2026, 01:38 PM UTC
We are continuing to investigate this issue.
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investigating Jan 20, 2026, 02:05 PM UTC
We are continuing to investigate this issue.
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identified Jan 20, 2026, 02:32 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Jan 20, 2026, 02:43 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jan 20, 2026, 02:55 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 14, 2026, 05:53 PM UTC
- Resolved
- Jan 14, 2026, 05:53 PM UTC
- Duration
- —
Affected: ZPay_USZpay (Stripe) _ US
Timeline · 1 update
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resolved Jan 14, 2026, 05:53 PM UTC
Please note that Monday, January 19, 2026 is Martin Luther King Jr. Day, a U.S. Federal Holiday. On this day, all banks in the United States will be closed, and standard banking operations will be unavailable. As a result, this holiday will add an additional non-business day to our payout and deposit schedule. What to expect: Deposits that are scheduled to land on Monday, January 19, 2026 will be delayed. These deposits will instead be processed and are expected to arrive on the next business day, Tuesday, January 20, 2026. This delay applies to all U.S. bank deposits affected by the federal holiday.
Read the full incident report →
- Detected by Pingoru
- Dec 28, 2025, 02:25 PM UTC
- Resolved
- Dec 28, 2025, 04:08 PM UTC
- Duration
- 1h 43m
Affected: Zenoti-MIDE01
Timeline · 6 updates
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investigating Dec 28, 2025, 02:25 PM UTC
We are observing a higher-than-normal response time on our monitoring systems for Zenoti-MIDE01, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.
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identified Dec 28, 2025, 02:45 PM UTC
The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.
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identified Dec 28, 2025, 03:05 PM UTC
We are continuing to work on a fix for this issue and will provide an update as soon as possible.
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identified Dec 28, 2025, 03:26 PM UTC
We are continuing to work on a fix for this issue and will provide an update as soon as possible.
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monitoring Dec 28, 2025, 03:47 PM UTC
A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
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resolved Dec 28, 2025, 04:08 PM UTC
The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Dec 23, 2025, 10:01 PM UTC
- Resolved
- Dec 23, 2025, 10:37 PM UTC
- Duration
- 35m
Affected: Zenoti-AMRS06
Timeline · 3 updates
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investigating Dec 23, 2025, 10:01 PM UTC
We are observing a higher-than-normal response time on our monitoring systems for Zenoti-AMRS06, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.
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monitoring Dec 23, 2025, 10:17 PM UTC
Zenoti application has been stable since 01:55 PM PST and is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
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resolved Dec 23, 2025, 10:37 PM UTC
This incident has been resolved. Service is now fully operational since 01:55 PM PST and no further issues have been observed. Thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Dec 21, 2025, 05:16 AM UTC
- Resolved
- Dec 21, 2025, 10:00 AM UTC
- Duration
- 4h 43m
Affected: Zenoti-ASIA02
Timeline · 6 updates
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investigating Dec 21, 2025, 05:16 AM UTC
We are seeing intermittent issues for customers hosted on Zenoti-ASIA02. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.
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investigating Dec 21, 2025, 06:08 AM UTC
We are continuing to investigate this issue.
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investigating Dec 21, 2025, 06:51 AM UTC
We are continuing to investigate this issue.
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investigating Dec 21, 2025, 08:39 AM UTC
We are continuing to investigate this issue.
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monitoring Dec 21, 2025, 09:36 AM UTC
We have identified an unusual usage pattern and mitigated the issue. We are closely monitoring the application to address any further such issues.
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resolved Dec 21, 2025, 03:41 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 19, 2025, 05:43 AM UTC
- Resolved
- Dec 19, 2025, 06:29 AM UTC
- Duration
- 45m
Affected: Zenoti-ASIA22
Timeline · 3 updates
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investigating Dec 19, 2025, 05:43 AM UTC
We are currently experiencing an issue with the Core and Analytics reports for ASIA22 POD. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.
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monitoring Dec 19, 2025, 06:16 AM UTC
The issue has been identified and a fix is being implemented. All the application workflows are now operational. Our team is monitoring this closely. Thank you for your patience.
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resolved Dec 19, 2025, 06:29 AM UTC
The incident has been resolved. The data in Core reports is in sync now. All systems are functioning normally and no further issues have been observed.
Read the full incident report →
- Detected by Pingoru
- Dec 02, 2025, 08:30 PM UTC
- Resolved
- Dec 02, 2025, 10:37 PM UTC
- Duration
- 2h 7m
Affected: Zenoti-ASIA11Zenoti-APAC01
Timeline · 4 updates
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investigating Dec 02, 2025, 10:10 PM UTC
A few Zenoti customers hosted on APAC01 and ASIA11 pods might be seeing issues at the time of loading of the appointment book page right now. We are actively investigating this issue with our Engineering team.
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identified Dec 02, 2025, 10:18 PM UTC
We have identified a fix and are deploying it to production right now.
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monitoring Dec 02, 2025, 10:25 PM UTC
The appointment book is loading fine now. We're continuing to monitor this. Apologies for the inconvenience caused.
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resolved Dec 02, 2025, 10:37 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 17, 2025, 09:38 PM UTC
- Resolved
- Nov 17, 2025, 09:38 PM UTC
- Duration
- —
Affected: ZPay_USZpay (Stripe) _ US
Timeline · 1 update
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resolved Nov 17, 2025, 09:38 PM UTC
In observance of the U.S. Thanksgiving bank holiday on Thursday, November 27, 2025, banks in the United States will be closed. For Zenoti Payments customers in the US: There will be no bank deposits processed on Thursday, November 27, 2025. Any payouts scheduled for November 27 will be delayed to the next business day, Friday, November 28, 2025.
Read the full incident report →
- Detected by Pingoru
- Nov 14, 2025, 02:28 PM UTC
- Resolved
- Nov 14, 2025, 03:40 PM UTC
- Duration
- 1h 11m
Affected: Zenoti-AMRS09
Timeline · 5 updates
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investigating Nov 14, 2025, 02:28 PM UTC
We are seeing imtermittent issues for few components like Appointment book being impacted for few of our Zenoti customers. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.
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investigating Nov 14, 2025, 02:54 PM UTC
We are observing a higher-than-normal response time on our monitoring systems for AMRS09 PODs intermittently, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.
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identified Nov 14, 2025, 03:09 PM UTC
The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.
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monitoring Nov 14, 2025, 03:25 PM UTC
A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
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resolved Nov 14, 2025, 03:40 PM UTC
The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Oct 29, 2025, 10:10 PM UTC
- Resolved
- Oct 30, 2025, 03:10 AM UTC
- Duration
- 4h 59m
Affected: Zenoti-AMRS01Zenoti-AMRS02Zenoti-AMRS09Zenoti-AMRS12Zenoti-AMRS17
Timeline · 3 updates
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investigating Oct 29, 2025, 10:10 PM UTC
We are seeing few components like Employee Checkin/Checkout, Zenoti Integrated Payroll and Payroll Summary reports being impacted for few of our Zenoti customers. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.
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monitoring Oct 30, 2025, 01:18 AM UTC
The system has been stable since 5:05 PM PDT and we continue to monitor at present. All the application workflows are now operational. Thank you for the patience.
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resolved Oct 30, 2025, 03:10 AM UTC
The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Oct 29, 2025, 07:36 PM UTC
- Resolved
- Oct 29, 2025, 08:47 PM UTC
- Duration
- 1h 10m
Affected: Zenoti-AMRS01Zenoti-AMRS02Zenoti-AMRS03Zenoti-AMRS04Zenoti-AMRS05Zenoti-AMRS06Zenoti-AMRS07Zenoti-AMRS08Zenoti-AMRS09Zenoti-AMRS10Zenoti-AMRS11Zenoti-AMRS12Zenoti-AMRS13Zenoti-AMRS14Zenoti-AMRS15Zenoti-AMRS17Zenoti-AMRS18Zenoti-AMRS19Zenoti-AMRS20Zenoti-AMRS21Zenoti-AMRS22
Timeline · 5 updates
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investigating Oct 29, 2025, 07:36 PM UTC
We are seeing few components like Employee Checkin/Checkout, Zenoti Integrated Payroll and Payroll Summary reports being impacted for all of our Zenoti customers. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.
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investigating Oct 29, 2025, 08:05 PM UTC
We are actively working on the issue to resolve the problem. We will provide updates as soon as we receive new information or when a fix has been implemented. Thank you for your patience and understanding.
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identified Oct 29, 2025, 08:26 PM UTC
The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.
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monitoring Oct 29, 2025, 08:33 PM UTC
A fix has been implemented and the listed components are operating as expected. We will continue to monitor performance closely and provide updates if needed.
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resolved Oct 29, 2025, 08:47 PM UTC
The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Oct 29, 2025, 04:34 PM UTC
- Resolved
- Oct 29, 2025, 08:47 PM UTC
- Duration
- 4h 12m
Affected: Zenoti-ASIA02Zenoti-ASIA22Zenoti-AMRS02
Timeline · 13 updates
Read the full incident report →
- Detected by Pingoru
- Oct 24, 2025, 01:02 PM UTC
- Resolved
- Oct 25, 2025, 04:29 PM UTC
- Duration
- 1d 3h
Affected: Zenoti-AMRS19
Timeline · 6 updates
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investigating Oct 24, 2025, 01:02 PM UTC
We are currently experiencing an issue with the Core and Analytics reports for AMRS19 POD. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.
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identified Oct 24, 2025, 01:52 PM UTC
We have identified the issue and a fix is being worked out right now. We'll keep you posted on the progress.
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identified Oct 24, 2025, 03:12 PM UTC
We're making progress with the fix. This is taking longer than expected. We will provide an update by 9 AM PDT or sooner if we have additional information to share.
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monitoring Oct 24, 2025, 04:21 PM UTC
All the reports (both core and analytics) except the collection reports are now operational. For collection reports we will update as soon as we have more information. We are monitoring the application closely for any issues.
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monitoring Oct 25, 2025, 12:44 PM UTC
The issue with the collection reports also is now fixed. The data update process for the reports is running with an ETA of about 2 hours. The collection reports should show the latest data by 9 AM PDT. We are monitoring the progress continuously and share an update by 9 AM.
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resolved Oct 25, 2025, 04:29 PM UTC
All the reports now have current data. This incident is now resolved.
Read the full incident report →
Critical October 20, 2025 - Detected by Pingoru
- Oct 20, 2025, 09:54 AM UTC
- Resolved
- Oct 21, 2025, 10:54 AM UTC
- Duration
- 1d 1h
Affected: Zenoti-ASIA01Zenoti-ASIA03Zenoti-ASIA12Zenoti-EMEA02Zenoti-EMEA03Zenoti-AMRS01Zenoti-AMRS03Zenoti-AMRS04Zenoti-AMRS05Zenoti-AMRS06Zenoti-AMRS07Zenoti-AMRS08Zenoti-AMRS09Zenoti-AMRS10Zenoti-AMRS11Zenoti-AMRS12Zenoti-AMRS13Zenoti-AMRS14Zenoti-AMRS15Zenoti-AMRS17Zenoti-AMRS18Zenoti-AMRS19Zenoti-AMRS20Zenoti-AMRS21Zenoti-AMRS22Zenoti-MIDE01ZPay_USZpay (Stripe) _ USZenoti UniversityHyperConnectMyZen
Timeline · 13 updates
Read the full incident report →
- Detected by Pingoru
- Oct 17, 2025, 05:46 PM UTC
- Resolved
- Oct 18, 2025, 08:34 AM UTC
- Duration
- 14h 48m
Affected: Zenoti-AMRS22
Timeline · 4 updates
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investigating Oct 17, 2025, 05:46 PM UTC
We are currently experiencing a latency in the data replication for our Core and Analytics reports. This is delaying the update of the data in the reports for the customers hosted on AMRS22. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.
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identified Oct 18, 2025, 04:43 AM UTC
The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.
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monitoring Oct 18, 2025, 07:57 AM UTC
The data in Core reports is in sync now. All the application workflows are now operational. Our team is monitoring this closely. Thank you for the patience.
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resolved Oct 18, 2025, 08:34 AM UTC
The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Oct 15, 2025, 09:55 PM UTC
- Resolved
- Oct 16, 2025, 06:07 AM UTC
- Duration
- 8h 12m
Affected: Zenoti-AMRS01
Timeline · 4 updates
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investigating Oct 15, 2025, 09:55 PM UTC
We are investigating intermittent complaints of errors on POS and while taking Payments. We are investigating the cause and will provide an update as soon as possible.
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investigating Oct 15, 2025, 10:50 PM UTC
We are continuing to investigate this issue.
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monitoring Oct 16, 2025, 01:38 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Oct 16, 2025, 06:07 AM UTC
This incident has been resolved.
Read the full incident report →
