Zenoti Outage History
Zenoti is up right nowPingoru has recorded 104 incidents for Zenoti: 97 in the last 12 months and 33 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 5 | 51 of 720 (7%) |
| May 2026 | 5 | 17 of 744 (2%) |
| June 2026 | 8 | 194 of 720 (27%) |
| July 2026 | 8 | 266 of 744 (36%) |
| August 2026 | 9 | 183 of 744 (25%) |
| September 2026 | 16 | 83 of 720 (12%) |
| October 2026 | 8 | 9 of 586 (1%) |
Incidents, newest first
Notice August 21, 2026 Zenoti AI Scribe – Insight Generation Impacted 1h 33m Zenoti-ASIA01, Zenoti-ASIA02, Zenoti-ASIA03, Zenoti-ASIA11 and 33 more
Started Aug 21, 2026, 07:45 AM UTC· resolved Aug 21, 2026, 09:19 AM UTC
- investigating Aug 21, 2026, 07:45 AM UTC
We are currently investigating an issue with the Zenoti AI Scribe application that may be affecting Insight Generation and AI Form Filling functionality. All other Zenoti application features remain fully operational.
- identified Aug 21, 2026, 08:26 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 21, 2026, 08:28 AM UTC
A fix has been implemented, and Zenoti AI Scribe is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
- resolved Aug 21, 2026, 09:19 AM UTC
The incident has been resolved. All systems are functioning normally, and no further issues have been observed.
Notice August 20, 2026 Zenoti Application Notifications Delivery - APAC01 56m Zenoti-APAC01
Started Aug 20, 2026, 01:32 AM UTC· resolved Aug 20, 2026, 02:28 AM UTC
- investigating Aug 20, 2026, 01:32 AM UTC
We are currently investigating an issue affecting OTP delivery on APAC01. All other application functionality remains unaffected.
- identified Aug 20, 2026, 01:39 AM UTC
The issue has been identified and a fix is implemented.
- monitoring Aug 20, 2026, 01:54 AM UTC
A fix has been implemented and notification delivery is restored. We are monitoring the service performance.
- resolved Aug 20, 2026, 02:28 AM UTC
The incident has been resolved. All systems are functioning normally, and no further issues have been observed. Thank you for your patience.
Minor August 18, 2026 Zenoti Application Slowness - Multiple PODs 2h 37m Zenoti-AMRS01, Zenoti-AMRS03, Zenoti-AMRS04, Zenoti-AMRS11 and 2 more
Started Aug 18, 2026, 01:08 AM UTC· resolved Aug 18, 2026, 03:46 AM UTC
- investigating Aug 18, 2026, 01:08 AM UTC
We are observing a higher-than-normal response time on our monitoring systems affecting the Zenoti application for some customers. Which may be causing the application to respond slowly. PODs affected: AMRS01, AMRS03, AMRS04, AMRS11, AMRS12, AMRS13 We are investigating the cause and will provide an update as soon as possible.
- investigating Aug 18, 2026, 01:42 AM UTC
We are investigating the cause and will provide an update as soon as possible. Thank you for your patience.
- monitoring Aug 18, 2026, 03:10 AM UTC
We have identified an issue with our Service provider, we are continuing to work on a fix as recommended. We have implemented the mitigating steps to bring the application to full recovery. All services are operational. We will continue to monitor performance closely and provide updates as necessary.
- resolved Aug 18, 2026, 03:46 AM UTC
The incident has been resolved. All systems are functioning normally, and no further issues have been observed. Thank you for your patience.
Notice August 17, 2026 Analytics Plus Reports are impacted - EURO01 3h 38m Zenoti-EURO01
Started Aug 17, 2026, 05:54 AM UTC· resolved Aug 17, 2026, 09:33 AM UTC
- investigating Aug 17, 2026, 05:54 AM UTC
We are currently experiencing an issue with the Analytics Plus reports for EURO01 POD due to an outage from the cloud provider side. All other application workflows are operating as expected. Our team is actively working with the cloud provider on the issue. We will provide updates as soon as more information becomes available.
- investigating Aug 17, 2026, 05:56 AM UTC
We are continuing to investigate this issue.
- monitoring Aug 17, 2026, 07:33 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 17, 2026, 09:33 AM UTC
This incident has been resolved.
Notice August 15, 2026 Data refresh for analytics reports is impacted - EURO01 5h 33m Zenoti-EURO01
Started Aug 15, 2026, 10:45 AM UTC· resolved Aug 15, 2026, 04:19 PM UTC
- investigating Aug 15, 2026, 10:45 AM UTC
We are currently experiencing an issue with the Analytics reports for EURO01 POD. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.
- monitoring Aug 15, 2026, 11:40 AM UTC
A fix has been implemented and we are monitoring the application closely for any issues. Thank you for the patience.
- resolved Aug 15, 2026, 04:19 PM UTC
The incident has been resolved. Thank you for your patience.
Minor August 7, 2026 Zenoti Application Slowness - AMRS05 1h 36m Zenoti-AMRS05
Started Aug 07, 2026, 06:38 PM UTC· resolved Aug 07, 2026, 08:14 PM UTC
- investigating Aug 07, 2026, 06:38 PM UTC
We are observing a higher-than-normal response time on our monitoring systems for Zenoti-AMRS05, which may be causing the application to respond slowly for a few customers hosted on this POD. We are investigating the cause and will provide an update as soon as possible.
- investigating Aug 07, 2026, 06:58 PM UTC
We are continuing to investigate this issue.
- identified Aug 07, 2026, 07:29 PM UTC
A fix has been implemented. We will continue to monitor performance closely and provide updates if needed.
- monitoring Aug 07, 2026, 07:39 PM UTC
A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
- resolved Aug 07, 2026, 08:14 PM UTC
The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
Minor July 23, 2026 Zenoti Application Slowness - AMRS11 3h 16m Zenoti-AMRS11
Started Jul 23, 2026, 05:15 PM UTC· resolved Jul 23, 2026, 08:32 PM UTC
- investigating Jul 23, 2026, 05:15 PM UTC
We are observing a higher-than-normal response time on our monitoring systems for Zenoti-AMRS11, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.
- investigating Jul 23, 2026, 05:34 PM UTC
We are continuing to investigate this issue.
- investigating Jul 23, 2026, 05:54 PM UTC
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
- investigating Jul 23, 2026, 06:10 PM UTC
We are continuing to investigate this issue.
- investigating Jul 23, 2026, 06:28 PM UTC
We are continuing to investigate this issue.
- investigating Jul 23, 2026, 06:44 PM UTC
We are continuing to investigate this issue.
- investigating Jul 23, 2026, 06:58 PM UTC
We are continuing to investigate this issue.
- investigating Jul 23, 2026, 07:15 PM UTC
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
- investigating Jul 23, 2026, 07:30 PM UTC
We are continuing to investigate this issue.
- investigating Jul 23, 2026, 07:49 PM UTC
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
- investigating Jul 23, 2026, 08:08 PM UTC
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
- monitoring Jul 23, 2026, 08:23 PM UTC
A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
- resolved Jul 23, 2026, 08:32 PM UTC
The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
Minor July 22, 2026 Localization rendering issue — Admin (partial) 13d 7h Zenoti-AMRS02, Zenoti-AMRS03, Zenoti-AMRS04, Zenoti-AMRS05 and 11 more
Started Jul 22, 2026, 10:06 AM UTC· resolved Aug 04, 2026, 05:44 PM UTC
- investigating Jul 22, 2026, 10:06 AM UTC
We are facing issue with Localized content rendering in Zenoti application and some Admin UI elements may appear in English instead of the configured language. All other application workflows are operating as expected. Our team is actively investigating the issue and we will provide updates as soon as more information becomes available.
- identified Jul 23, 2026, 09:12 AM UTC
The issue has been identified and team is working on a fix. We will provide an update as soon as more information is available. Thank you for your patience.
- identified Jul 27, 2026, 05:18 AM UTC
The team is working on a fix and expected to rollout the changes in next few days. The impact is currently for few Admin UI elements as described earlier and all other application workflows are operating as expected. We will continue to post an update as we make progress for the impacted customers. Thank you for your patience.
- resolved Aug 04, 2026, 05:44 PM UTC
The fix is implemented and rolled out. All the UI elements will now appear in the configured language. Thank you for your patience.
Minor July 15, 2026 Slowness in certain workflows on AMRS11 29m Zenoti-AMRS11
Started Jul 15, 2026, 06:20 PM UTC· resolved Jul 15, 2026, 06:49 PM UTC
- investigating Jul 15, 2026, 06:20 PM UTC
We are observing intermittent slowness in some workflows for customers hosted on AMRS11. Our engineers are actively looking into this to identify and mitigate.
- identified Jul 15, 2026, 06:23 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 15, 2026, 06:33 PM UTC
A fix has been implemented, and the application is now working as expected. We will continue to monitor performance closely and provide updates if needed.
- resolved Jul 15, 2026, 06:49 PM UTC
The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
Minor July 10, 2026 APAC01 - Issue with Core and Analytics Reports 1h 20m Zenoti-APAC01
Started Jul 10, 2026, 09:36 PM UTC· resolved Jul 10, 2026, 10:56 PM UTC
- investigating Jul 10, 2026, 09:36 PM UTC
We are currently experiencing an issue impacting core and analytics reports. All other application functionalities remain unaffected and are operating normally. Our team is actively investigating and we will provide updates as more information becomes available. Thank you for your patience.
- identified Jul 10, 2026, 10:29 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 10, 2026, 10:38 PM UTC
The fix has been applied and all reports are now reflecting the latest data.
- resolved Jul 10, 2026, 10:56 PM UTC
This incident has been resolved.
Critical July 8, 2026 Zenoti University is not operational 18h 2m Zenoti University
Started Jul 08, 2026, 04:51 PM UTC· resolved Jul 09, 2026, 10:54 AM UTC
- investigating Jul 08, 2026, 04:51 PM UTC
We are currently experiencing an issue with our Zenoti University service and our team is actively working with the service provider to isolate the issue. All our business and critical workflows are working normally. We are investigating the cause and will provide an update as soon as possible. We appreciate your patience and apologize for any inconvenience caused during this time.
- identified Jul 08, 2026, 05:37 PM UTC
The root cause of the issue has been identified and our team is actively working on a fix. We will provide an update once the resolution is in place. Thank you for your patience.
- monitoring Jul 09, 2026, 09:59 AM UTC
A fix has been implemented, the Zenoti University systems have returned to normal and are functioning properly. We appreciate your patience and apologize for the inconvenience. We are closely monitoring and will soon provide further updates.
- resolved Jul 09, 2026, 10:54 AM UTC
This incident has been resolved.
Major July 7, 2026 Issue with report generation service - APAC01 13h 29m Zenoti-APAC01
Started Jul 07, 2026, 07:03 PM UTC· resolved Jul 08, 2026, 08:33 AM UTC
- investigating Jul 07, 2026, 07:03 PM UTC
We are currently experiencing an issue affecting report generation for customers on APAC01. Reports may not reflect the most recent data during this time. All other application features and workflows are functioning normally. Our team is actively working to resolve this and will provide updates as the situation develops.
- identified Jul 07, 2026, 08:08 PM UTC
Our team has been actively working to resolve this and will provide updates as the situation develops. We apologize for any inconvenience and appreciate your patience.
- identified Jul 08, 2026, 02:16 AM UTC
We continue to work to resolve this and will provide updates as the situation develops. We apologize for any inconvenience and appreciate your patience
- monitoring Jul 08, 2026, 06:20 AM UTC
The fix has been applied and all reports are now reflecting the latest data.
- resolved Jul 08, 2026, 08:33 AM UTC
This incident has been resolved.
Major July 2, 2026 Zenoti Application Issue - Multiple PODs 1h 29m Zenoti-ASIA01, Zenoti-ASIA02, Zenoti-ASIA03, Zenoti-ASIA11 and 25 more
Started Jul 02, 2026, 11:24 AM UTC· resolved Jul 02, 2026, 12:53 PM UTC
- investigating Jul 02, 2026, 11:24 AM UTC
We are observing a higher-than-normal response time on our monitoring systems for multiple PODs, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.
- investigating Jul 02, 2026, 11:43 AM UTC
We are investigating the cause and will provide an update as soon as possible. Thank you for your patience.
- identified Jul 02, 2026, 11:52 AM UTC
The issue has been identified and we are working with our Cloud vendor on this. We will provide an update as soon as more information is available. Thank you for your patience.
- identified Jul 02, 2026, 11:55 AM UTC
We are continuing to work on a fix for this issue.
- identified Jul 02, 2026, 12:05 PM UTC
The issue has been identified and we are working with our Cloud vendor on this. The API and ZMA services are also impacted at this time for the identified PODs. We will provide an update as soon as possible. Thank you for your patience.
- identified Jul 02, 2026, 12:21 PM UTC
We are continuing to work on a fix for this issue. We will provide an update as soon as more information is available. Thank you for your patience.
- identified Jul 02, 2026, 12:36 PM UTC
We are continuing to work on a fix for this issue. We will provide an update as soon as more information is available. Thank you for your patience.
- monitoring Jul 02, 2026, 12:45 PM UTC
A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
- resolved Jul 02, 2026, 12:53 PM UTC
The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
Notice July 1, 2026 Intermittent issues in Zenoti scheduler service 1h 20m Zenoti-ASIA12, Zenoti-EMEA02, Zenoti-EMEA03, Zenoti-AMRS05
Started Jul 01, 2026, 09:34 AM UTC· resolved Jul 01, 2026, 10:55 AM UTC
- investigating Jul 01, 2026, 09:34 AM UTC
We are seeing intermittent issues for few of our Zenoti customers hosted on ASIA12, EMEA02, EMEA03, AMRS05 PODs. Few services like Notifications, Campaigns, data updates and Accounting Integrations are currently impacted. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.
- identified Jul 01, 2026, 09:37 AM UTC
The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.
- monitoring Jul 01, 2026, 09:55 AM UTC
A fix has been implemented and the scheduler service is now operating as expected. We will continue to monitor the service closely and provide updates if needed.
- resolved Jul 01, 2026, 10:55 AM UTC
The incident has been resolved. All systems are functioning normally and no further issues have been observed.
Minor June 25, 2026 Zenoti Application Slowness- AMRS07 3h 11m Zenoti-AMRS07
Started Jun 25, 2026, 01:33 PM UTC· resolved Jun 25, 2026, 04:45 PM UTC
- investigating Jun 25, 2026, 01:33 PM UTC
We are observing a higher-than-normal response time on our monitoring systems for Zenoti-AMRS07, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.
- investigating Jun 25, 2026, 02:10 PM UTC
We are continuing to investigate the issue. We will provide further updates as soon as more information becomes available.
- identified Jun 25, 2026, 02:46 PM UTC
The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.
- monitoring Jun 25, 2026, 03:09 PM UTC
A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
- resolved Jun 25, 2026, 04:45 PM UTC
The incident has been resolved. All systems are functioning normally, and no further issues have been observed.
Notice June 20, 2026 Intermittent issues in Zenoti scheduler service - AMRS19 POD 57m Zenoti-AMRS19
Started Jun 20, 2026, 09:53 PM UTC· resolved Jun 20, 2026, 10:51 PM UTC
- investigating Jun 20, 2026, 09:53 PM UTC
We are seeing intermittent issues for few of our Zenoti customers hosted on AMRS19 POD. Few services like Notifications, Campaigns, data updates and Accounting Intergations are currently impacted. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.
- identified Jun 20, 2026, 10:02 PM UTC
The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.
- identified Jun 20, 2026, 10:16 PM UTC
Our team is actively working on a fix for this issue and we will provide updates as soon as more information becomes available. Thank you for your patience.
- identified Jun 20, 2026, 10:29 PM UTC
Our team is actively working on a fix for this issue and we will provide updates as soon as more information becomes available. Thank you for your patience.
- monitoring Jun 20, 2026, 10:42 PM UTC
A fix has been implemented and the scheduler service is now operating as expected. We will continue to monitor the service closely and provide updates if needed.
- resolved Jun 20, 2026, 10:51 PM UTC
The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
Major June 17, 2026 AMRS05 - Application issues while using ePrescription functionality 44m Zenoti-AMRS05
Started Jun 17, 2026, 05:00 PM UTC· resolved Jun 17, 2026, 05:44 PM UTC
- investigating Jun 17, 2026, 05:00 PM UTC
We are investigating intermittent complaints of errors on AMRS05 POD while using ePrescription functionality. Additionally, there might be intermittent slowness while accessing the application. We are investigating the cause and will provide an update as soon as possible.
- identified Jun 17, 2026, 05:14 PM UTC
The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.
- monitoring Jun 17, 2026, 05:32 PM UTC
A fix has been implemented and the ePrescription functionality is now working as expected. All systems are functioning normally and no further issues have been observed. We will continue to monitor performance closely and provide updates if needed.
- resolved Jun 17, 2026, 05:44 PM UTC
The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
Critical June 17, 2026 AMRS12 - Application issues while using ePrescription functionality 1h 21m Zenoti-AMRS12
Started Jun 17, 2026, 02:48 PM UTC· resolved Jun 17, 2026, 04:09 PM UTC
- investigating Jun 17, 2026, 02:48 PM UTC
We are investigating intermittent complaints of errors on AMRS12 POD while using ePrescription functionality. All other application workflows are operating as expected. We are investigating the cause and will provide an update as soon as possible.
- identified Jun 17, 2026, 02:54 PM UTC
The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.
- identified Jun 17, 2026, 03:11 PM UTC
Our team is actively working on a fix for this issue and we will provide updates as soon as more information becomes available. Thank you for your patience.
- identified Jun 17, 2026, 03:26 PM UTC
Our team is actively working on a fix for this issue and we will provide updates as soon as more information becomes available. The issue is currently isolated to ePrescription functionality in Zenoti application and all other application workflows are operating as expected. Thank you for your patience.
- identified Jun 17, 2026, 03:44 PM UTC
Our team is actively working on a fix for this issue and we will provide updates as soon as more information becomes available. Thank you for your patience.
- monitoring Jun 17, 2026, 03:55 PM UTC
A fix has been implemented and the ePrescription functionality is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
- monitoring Jun 17, 2026, 04:00 PM UTC
We have deployed a fix to the issue and the application is working now. Our team is monitoring the situation closely.
- resolved Jun 17, 2026, 04:09 PM UTC
The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
Notice June 10, 2026 AMRS03 - Intermittent Delays in Analytics Reports 7d 13h Zenoti-AMRS03
Started Jun 10, 2026, 07:58 PM UTC· resolved Jun 18, 2026, 09:08 AM UTC
- investigating Jun 10, 2026, 07:58 PM UTC
We are currently experiencing intermittent failures in analytics data load jobs, resulting in delayed data updates in analytics reports for customers hosted on AMRS03. All other application workflows remain unaffected and are operating normally. Our team is actively investigating the issue and we will provide updates as more information becomes available.
- investigating Jun 10, 2026, 09:59 PM UTC
We are continuing to investigate this issue.
- investigating Jun 11, 2026, 12:33 AM UTC
We are continuing to investigate this issue.
- investigating Jun 11, 2026, 08:21 AM UTC
We are continuing to investigate this issue.
- monitoring Jun 11, 2026, 10:03 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 18, 2026, 09:08 AM UTC
This incident has been resolved.
Notice June 8, 2026 MIDE01 APIs, ZMA and CMA Application Connectivity Issues 6h 20m Zenoti-MIDE01
Started Jun 08, 2026, 10:05 AM UTC· resolved Jun 08, 2026, 04:26 PM UTC
- investigating Jun 08, 2026, 10:05 AM UTC
We are currently observing intermittent failures impacting ZMA and CMA applications for customers hosted on MIDE01. Our engineering team is actively investigating the issue and working to identify the root cause. We will provide further updates as soon as more information becomes available. We apologize for any inconvenience and appreciate your patience.
- investigating Jun 08, 2026, 11:47 AM UTC
We are continuing to investigate the issue. We will provide further updates as soon as more information becomes available.
- investigating Jun 08, 2026, 12:35 PM UTC
We are continuing to investigate the issue. We will provide further updates as soon as more information becomes available.
- investigating Jun 08, 2026, 01:29 PM UTC
We are continuing to investigate the issue. We will provide further updates as soon as more information becomes available.
- investigating Jun 08, 2026, 02:44 PM UTC
We are continuing to investigate the issue. We will provide further updates as soon as more information becomes available.
- identified Jun 08, 2026, 03:50 PM UTC
We have identified the cause of the intermittent failures affecting ZMA and CMA applications for customers hosted on MIDE01. Our engineering team is actively working to implement a fix and is closely monitoring the environment. We will provide additional updates as progress is made toward full resolution. Thank you for your patience and understanding.
- monitoring Jun 08, 2026, 04:08 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 08, 2026, 04:09 PM UTC
A fix has been implemented. We are currently monitoring the environment to ensure service stability and confirm that the issue has been fully resolved. We will continue to provide updates as necessary.
- resolved Jun 08, 2026, 04:26 PM UTC
This incident has been resolved.
Notice May 11, 2026 ASIA, EMEA Data refresh for core and analytics reports is impacted 12h 47m Zenoti-ASIA02, Zenoti-ASIA03, Zenoti-ASIA12, Zenoti-EMEA02 and 1 more
Started May 11, 2026, 06:10 PM UTC· resolved May 12, 2026, 06:57 AM UTC
- investigating May 11, 2026, 06:10 PM UTC
We are currently experiencing an issue with the Core and Analytics reports for ASIA02, ASIA03, ASIA12, EMEA02, and EMEA03 PODs. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.
- identified May 12, 2026, 03:34 AM UTC
We have identified the issue, and a fix is being implemented right now. We'll keep you posted on the progress.
- monitoring May 12, 2026, 03:53 AM UTC
A fix has been implemented, and all the reports (both core and analytics) are now operational. We are monitoring the application closely for any issues.
- resolved May 12, 2026, 06:57 AM UTC
All the reports now have current data. This incident is now resolved.
Critical May 4, 2026 Zenoti Application Intermittent Issues 1h 32m Zenoti-EURO01
Started May 04, 2026, 12:14 PM UTC· resolved May 04, 2026, 01:47 PM UTC
- investigating May 04, 2026, 12:14 PM UTC
We are investigating reports of intermittent unavailability of application. The customers might see slow response from the application in between. Our Team is actively working on identifying the root cause.
- monitoring May 04, 2026, 12:43 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 04, 2026, 01:47 PM UTC
This incident has been resolved.
Critical April 26, 2026 AMRS17 Login Issues 19m Zenoti-AMRS17
Started Apr 26, 2026, 12:14 AM UTC· resolved Apr 26, 2026, 12:34 AM UTC
- investigating Apr 26, 2026, 12:14 AM UTC
We are seeing reports on login related issues on AMRS17. Our team is actively looking into this issue.
- identified Apr 26, 2026, 12:24 AM UTC
The issue has been identified, and a fix has been implemented. We're seeing recovery of the application.
- monitoring Apr 26, 2026, 12:32 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 26, 2026, 12:34 AM UTC
This incident has been resolved.
Notice April 21, 2026 Issue with Guest Search on EMEA02 44m Zenoti-EMEA02
Started Apr 21, 2026, 01:11 PM UTC· resolved Apr 21, 2026, 01:56 PM UTC
- investigating Apr 21, 2026, 01:11 PM UTC
We are receiving reports of guest search not working in some cases for the customers hosted on EMEA02. Our team is actively working on identifying the issue and sort it ASAP. Other functions of the application are working fine at this point.
- identified Apr 21, 2026, 01:25 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 21, 2026, 01:56 PM UTC
This incident has been resolved.
Notice April 2, 2026 Data Refresh Issue for User Notes Reports in Analytics 1d 22h Zenoti-CNDA01
Started Apr 02, 2026, 11:55 AM UTC· resolved Apr 04, 2026, 10:50 AM UTC
- identified Apr 02, 2026, 11:55 AM UTC
We are facing an issue with the replication of the user notes data to the reporting systems. This data will be stale by a day at this point. Our team is working on restoring replication for the rest of the data to ensure all other reports work correctly. We regret the inconvenience it may cause.
- resolved Apr 04, 2026, 10:50 AM UTC
This incident has been resolved.