Zenoti experienced a critical incident on October 8, 2026 affecting Stage sites, lasting 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 08, 2026, 11:58 AM UTC
We are observing a higher-than-normal response time on our monitoring systems for Zenoti-StageEU, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.
- monitoring Oct 08, 2026, 12:47 PM UTC
The issue with our cloud provider is mitigated and Zenoti application is now working as expected. All the components are working fine now. Our teams are internally verifying the application to ensure things are back to normal. Thanks for your patience and apologies for the inconvenience.
- resolved Oct 08, 2026, 12:57 PM UTC
The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.