Zenoti incident
Intermittent issues in Zenoti Application - ASIA02
Zenoti experienced a critical incident on September 16, 2026 affecting Zenoti-ASIA02, lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 16, 2026, 10:49 AM UTC
We are investigating reports of application unavailability affecting customers hosted in ASIA02 POD. We understand the impact this may have on your operations and appreciate your patience while we work toward a resolution. We will post further updates as soon as more information is available.
- identified Sep 16, 2026, 10:53 AM UTC
The issue has been identified and team is working on a fix. We will share further updates as soon as more information becomes available.
- monitoring Sep 16, 2026, 10:58 AM UTC
A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
- resolved Sep 16, 2026, 11:38 AM UTC
The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.