Zenoti experienced a major incident on September 29, 2026 affecting Zenoti-ASIA22, lasting 1h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Zenoti-ASIA22
Update timeline
- investigating Sep 29, 2026, 01:06 PM UTC
We are observing slowness when accessing the Zenoti application for some customers hosted on ASIA22. We are investigating the cause and will provide an update as soon as possible.
- identified Sep 29, 2026, 01:23 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 29, 2026, 01:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 29, 2026, 02:59 PM UTC
This incident has been resolved.