Zenoti incident
EURO01 - Issue with data refresh for core and analytics reports
Zenoti experienced a notice incident on September 22, 2026 affecting Zenoti-EURO01, lasting 6h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 22, 2026, 01:15 PM UTC
We are currently experiencing an issue affecting core and analytics reports on the EURO01 pod, caused by an outage on our cloud provider's side. All other application functionalities remain unaffected and are operating normally. Our team is actively engaged with the cloud provider to resolve this at the earliest. We will provide updates as more information becomes available. Thank you for your patience.
- investigating Sep 22, 2026, 02:13 PM UTC
We are continuing to investigate this issue.
- investigating Sep 22, 2026, 03:46 PM UTC
We are continuing to investigate this issue. We will provide updates as more information becomes available. Thank you for your patience.
- monitoring Sep 22, 2026, 06:32 PM UTC
The issue has been resolved and data is now reflecting correctly in the core and analytics reports. We are continuing to monitor the system closely to ensure stability. Thank you for your patience.
- resolved Sep 22, 2026, 07:35 PM UTC
This incident has been resolved.