Zapiet Outage History

Zapiet is up right now

There were 9 Zapiet outages since February 4, 2026 totaling 680h 18m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.zapiet.com

Major April 22, 2026

Shipping rate generation issues (Carrier service API rates)

Detected by Pingoru
Apr 22, 2026, 01:24 PM UTC
Resolved
Apr 22, 2026, 02:44 PM UTC
Duration
1h 19m
Timeline · 2 updates
  1. investigating Apr 22, 2026, 01:24 PM UTC

    We are currently investigating an issue where some stores may not see rates generated by our app appear at checkout. Our team is actively working to identify the cause and restore normal functionality as quickly as possible. We will provide an update as soon as we have more information. In the meantime, to ensure your customers can continue to check out, we recommend adding a temporary static shipping rate in your Shopify shipping settings.

  2. resolved Apr 22, 2026, 02:44 PM UTC

    The issue affecting shipping rates not appearing at checkout has now been resolved. This outage impacted a small number of merchants and was caused by a networking issue with one of our suppliers. The issue has since been fully resolved, and rates are now displaying as expected. We are currently reviewing this incident and exploring additional safeguards to help prevent similar issues in the future. Thank you for your patience while we worked to resolve this.

Read the full incident report →

Major April 15, 2026

Server error

Detected by Pingoru
Apr 15, 2026, 04:10 AM UTC
Resolved
Apr 15, 2026, 09:44 AM UTC
Duration
5h 33m
Timeline · 1 update
  1. resolved Apr 15, 2026, 09:44 AM UTC

    We've now resolved the incident. Thanks for your patience.

Read the full incident report →

Major February 18, 2026

Last Mile Delivery order statuses

Detected by Pingoru
Feb 18, 2026, 05:09 PM UTC
Resolved
Feb 19, 2026, 02:22 PM UTC
Duration
21h 12m
Timeline · 1 update
  1. resolved Feb 19, 2026, 02:22 PM UTC

    The core issue affecting **Last Mile Delivery (LMD)** carrier status updates has now been resolved. We are seeing status updates successfully syncing through from our LMD partners, and related fulfillment flows and notifications are operating normally. Our team will continue to monitor the system to ensure stability. Thank you for your patience and understanding while we worked to resolve this.

Read the full incident report →

Major February 4, 2026

Shopify inventory integration issues on some stores

Detected by Pingoru
Feb 04, 2026, 03:50 PM UTC
Resolved
Feb 04, 2026, 04:29 PM UTC
Duration
39m
Timeline · 1 update
  1. resolved Feb 04, 2026, 04:29 PM UTC

    The issue has been resolved and everything should be working normally now. A small number of stores were automatically moved to the newest version of our Shopify inventory integration. We have reverted that change, and product availability in the widget should be working as expected. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.

Read the full incident report →

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