Zapiet incident

Issue affecting access to the Zapiet - Rates by Zip Code app within Shopify admin panel

Major Ongoing View vendor source →

Zapiet is currently experiencing a major incident, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 03, 2026, 07:28 PM UTC
Resolved
Ongoing
Duration
● 2h 27m
Detected by Pingoru
Jun 03, 2026, 07:28 PM UTC

Update timeline

  1. investigating Jun 03, 2026, 07:28 PM UTC

    We are currently experiencing an issue where merchants are unable to open the Zapiet - Rates by Zip Code app and its menu items. Rates at checkout remain functional.

  2. investigating Jun 03, 2026, 09:14 PM UTC

    We have identified and resolved the underlying issue affecting access to the Zapiet - Rates by Zip Code app and its menu items. Services are currently recovering, and we are monitoring the situation closely to ensure full functionality is restored for all merchants. Rates at checkout continue to function as expected. We will provide another update once recovery is complete.