Zapiet experienced a major incident on June 4, 2026, lasting 20d 11h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 04, 2026, 12:54 AM UTC
We are currently experiencing an issue with increased delays with the Zapiet - Rates by Zip Code app and its menu items. We are currently carrying out essential maintenance to address this issue.
- investigating Jun 04, 2026, 01:06 AM UTC
We've identified the source of the delays and have made optimizations to fix and improve the overall speed of the app.
- resolved Jun 24, 2026, 12:15 PM UTC
The issue affecting access to the Zapiet - Rates by Zip Code app and slower menu navigation has now been resolved. We identified the source of the delays and applied optimizations to improve the overall speed and stability of the app. Throughout the incident, rates continued to generate as expected at checkout, so your customers were able to complete their orders without interruption. We are reviewing this incident and exploring additional safeguards to help prevent similar issues in the future. Thank you for your patience while we worked to resolve this.