Is Zapiet down?
Last checked just nowActive incident: Zapiet - Rates by Distance Production Migration in Progress
Zapiet is reporting a partial outage right now (last checked just now). Some components are affected; others remain operational.
Real-time Zapiet status, recent outages, and incident history — pulled directly from Zapiet's official status page at https://status.zapiet.com every 5 minutes. Pingoru tracks 25 Zapiet services and has captured 5 incidents in the last 90 days (99.40% uptime). Get email, Slack, Discord, or webhook alerts the moment Zapiet reports a new incident — free for 5 monitors, no credit card.
Active incident 1
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Timeline · 2 updates
- investigating · Sep 01, 2026, 05:36 PM UTC
We are currently migrating Zapiet - Rates by Distance production to Laravel Cloud. During the migration: - Rates will continue to generate as normal. - Merchants will be unable to make changes to their Zapiet - Rates by Distance settings until the migration is complete. We will provide further updates as the migration progresses and confirm once the transfer is complete. Thank you for your patience.
- investigating · Sep 01, 2026, 07:17 PM UTC
RESOLVED The migration of Zapiet - Rates by Distance production to Laravel Cloud has been successfully completed. All services are now operating normally, and merchants can make changes to their Zapiet - Rates by Distance settings as usual. Thank you for your patience while we completed the migration.
Latest: RESOLVED The migration of Zapiet - Rates by Distance production to Laravel Cloud has been successfully completed. All services are now operating normally, and merchants can make ch…
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Recent outages & incidents
Past 90 days-
Timeline · 2 updates
- investigating · Sep 12, 2026, 12:23 PM UTC
We appear to be experiencing network issues related to one of our service providers, which may cause temporary problems accessing Pickup + Delivery and Rates by Zip Code. We are currently investigating and will provide an update as soon as we have more information.
- resolved · Sep 12, 2026, 05:04 PM UTC
We've now resolved the incident. Thanks for your patience.
Latest: We've now resolved the incident. Thanks for your patience.
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Timeline · 2 updates
- investigating · Jul 27, 2026, 11:17 AM UTC
A fix for the checkout issue has now been released. To restore checkout functionality, you will need to sign in to your Shopify admin and open the Eats app. As part of a security update, this step is required before the checkout button will begin working again. Once you have opened the Eats app, customers will be able to complete checkout as expected. Thank you for your patience while we worked to resolve this issue.
- resolved · Jul 28, 2026, 12:13 PM UTC
We've now resolved the incident. If you have not signed into your Shopify Admin and opened the Eats app yet, please do so as a security check. Thanks for your patience.
Latest: We've now resolved the incident. If you have not signed into your Shopify Admin and opened the Eats app yet, please do so as a security check. Thanks for your patience.
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Timeline · 3 updates
- investigating · Jul 09, 2026, 01:20 PM UTC
We are currently investigating an issue affecting Product Options, where the app may not be functioning as expected for some merchants. Our team has identified the cause and is actively working to restore normal service as quickly as possible. We apologize for the inconvenience and will provide another update as soon as more information becomes available.
- investigating · Jul 10, 2026, 07:12 AM UTC
We've identified the cause of the issue affecting Zapiet - Product Options and are now in active recovery. An issue with the app's access tokens meant Product Options was unable to load correctly for some stores. We have resolved the underlying cause and are progressively restoring service across all affected stores. We'll post a further update once recovery is fully complete and we've confirmed everything is operating as expected. Thank you for your patience.
- resolved · Jul 10, 2026, 01:09 PM UTC
The issue affecting Zapiet – Product Options has now been resolved, and the app is operating as expected for the vast majority of merchants. A small number of merchants may still experience the issue if their store has not yet completed the required authentication update. We have contacted these merchants directly via email with the steps needed to restore full functionality. We appreciate your patience while we worked to resolve this issue and apologize for any inconvenience it may have caused.
Latest: The issue affecting Zapiet – Product Options has now been resolved, and the app is operating as expected for the vast majority of merchants. A small number of merchants may still e…
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Timeline · 2 updates
- investigating · Jul 03, 2026, 11:18 AM UTC
We're currently carrying out maintenance to improve our services. During this time, rates may be temporarily affected or unavailable. If you notice your rates are not generating, you can temporarily add a static rate in your Shopify shipping profile to ensure customers can still check out. We apologise for any inconvenience and appreciate your patience while we complete this work. Thank you for your understanding.
- resolved · Jul 03, 2026, 02:37 PM UTC
We've now resolved the incident. Thanks for your patience.
Latest: We've now resolved the incident. Thanks for your patience.
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See the full Zapiet outage history
1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Zapiet outage history →Or sign up free to get alerts when Zapiet breaks · 10 free monitors · No credit card
- Started Sep 14, 2026, 12:03 AM UTC · ● 15h 17m
- Temporary network issues ResolvedStarted Sep 12, 2026, 12:23 PM UTC · Resolved Sep 12, 2026, 05:04 PM UTC · 4h 40m
- Issue checking out ResolvedStarted Jul 27, 2026, 10:19 AM UTC · Resolved Jul 28, 2026, 12:13 PM UTC · 1d 1h
- Product Options Service Incident ResolvedStarted Jul 09, 2026, 01:20 PM UTC · Resolved Jul 10, 2026, 01:09 PM UTC · 23h 49m
- Temporary Rate Availability Issues ResolvedStarted Jul 03, 2026, 11:18 AM UTC · Resolved Jul 03, 2026, 02:37 PM UTC · 3h 18m