Is Zapiet down?
Last checked 8m agoNo incidents right now.
Zapiet is operational right now. Last checked 8m ago; the most recent incident resolved 9d ago.
Real-time Zapiet status, recent outages, and incident history: pulled directly from Zapiet's official status page at status.zapiet.com every 5 minutes. Pingoru tracks 25 Zapiet services and has captured 4 incidents in the last 90 days (99.67% uptime). Get email, Slack, Discord, or webhook alerts the moment Zapiet reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 2 updates
- investigating · Oct 20, 2026, 02:23 PM UTC
We are currently investigating an issue where the Store Pickup option can show twice in the Zapiet widget. This affects stores that have Google Maps enabled for pickup and are using the legacy version of the cart widget. To remove the duplicate, you can disable the map in Settings > Store pickup and re-enable it once we have released a fix. You can also update to the latest version of the widget by going to Settings > Appearance, and clicking "Try new widget" in the banner, but if you created your Google Maps API key before October 2026, you will also need to [update your Google Maps API key to use the latest APIs](https://support.zapiet.com/en/articles/6279896-creating-a-google-maps-api-key#h_9a4637398a). Thank you for your patience while our team investigates.
- resolved · Oct 20, 2026, 02:56 PM UTC
We have released a fix for the issue and the widget should now be showing only one set of Store pickup locations. If you disabled Google Maps as a workaround, you can now re-enable it in Settings > Store pickup. If you are still seeing the duplicate after re-enabling the map, please clear your browser cache and check again, or contact our support team and we’ll be happy to help. Thank you for your patience while our team worked on this.
Latest: We have released a fix for the issue and the widget should now be showing only one set of Store pickup locations. If you disabled Google Maps as a workaround, you can now re-enable…
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Timeline · 2 updates
- investigating · Sep 01, 2026, 05:36 PM UTC
We are currently migrating Zapiet - Rates by Distance production to Laravel Cloud. During the migration: - Rates will continue to generate as normal. - Merchants will be unable to make changes to their Zapiet - Rates by Distance settings until the migration is complete. We will provide further updates as the migration progresses and confirm once the transfer is complete. Thank you for your patience.
- investigating · Sep 01, 2026, 07:17 PM UTC
RESOLVED The migration of Zapiet - Rates by Distance production to Laravel Cloud has been successfully completed. All services are now operating normally, and merchants can make changes to their Zapiet - Rates by Distance settings as usual. Thank you for your patience while we completed the migration.
Latest: RESOLVED The migration of Zapiet - Rates by Distance production to Laravel Cloud has been successfully completed. All services are now operating normally, and merchants can make ch…
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Timeline · 3 updates
- investigating · Sep 22, 2026, 12:09 PM UTC
We are currently investigating an issue where some stores may not see rates generated by our app appear at checkout. Our team is actively working to identify the cause and restore normal functionality as quickly as possible. We will provide an update as soon as we have more information. In the meantime, to ensure your customers can continue to check out, we recommend adding a temporary static shipping rate in your Shopify shipping settings, or if you use Zapiet - Rates by Distance to generate delivery rates for Zapiet - Pickup + Delivery, you can add a delivery rate within the app.
- investigating · Sep 22, 2026, 12:44 PM UTC
We've released a fix and rates should now be generating as expected on your store. If you notice any issues, please do not hesitate to reach out to our support team. You can remove any temporary rates that were added so your customers can check out.
- resolved · Sep 22, 2026, 01:51 PM UTC
We've now resolved the incident. Thanks for your patience.
Latest: We've now resolved the incident. Thanks for your patience.
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Timeline · 2 updates
- investigating · Sep 12, 2026, 12:23 PM UTC
We appear to be experiencing network issues related to one of our service providers, which may cause temporary problems accessing Pickup + Delivery and Rates by Zip Code. We are currently investigating and will provide an update as soon as we have more information.
- resolved · Sep 12, 2026, 05:04 PM UTC
We've now resolved the incident. Thanks for your patience.
Latest: We've now resolved the incident. Thanks for your patience.
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Incident record
Since April 2026 · Sorryapp Public · 25 components checked every 5 minutesThe longest incident in the last year, Issue affecting the use of modal > More actions on March 25, 2026, ran for 21 days. 1 maintenance window announced in the same period.
Most affected components, last 12 months
- Overall1
Latest incidents
- Store Pickup option appearing twice in the cart widget
We are currently investigating an issue where the Store Pickup option can show twice in the Zapiet widget. This affects stores that have Google Maps enabled…
- Zapiet - Rates by Distance Production Migration in Progress
We are currently migrating Zapiet - Rates by Distance production to Laravel Cloud. During the migration: - Rates will continue to generate as normal. -…
- Issue generating rates
We are currently investigating an issue where some stores may not see rates generated by our app appear at checkout. Our team is actively working to identify…
- Started Oct 20, 2026, 02:23 PM UTC · Resolved Oct 20, 2026, 02:56 PM UTC · 33m
- Started Oct 02, 2026, 12:01 AM UTC · Resolved Oct 02, 2026, 03:01 AM UTC · 3h
- Issue generating rates ResolvedStarted Sep 22, 2026, 12:09 PM UTC · Resolved Sep 22, 2026, 01:51 PM UTC · 1h 42m
- Temporary network issues ResolvedStarted Sep 12, 2026, 12:23 PM UTC · Resolved Sep 12, 2026, 05:04 PM UTC · 4h 40m