Zapiet incident

Issue checking out

Major Resolved View vendor source →

Zapiet experienced a major incident on July 27, 2026, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Jul 27, 2026, 10:19 AM UTC
Resolved
Jul 28, 2026, 12:13 PM UTC
Duration
1d 1h
Detected by Pingoru
Jul 27, 2026, 10:19 AM UTC

Update timeline

  1. investigating Jul 27, 2026, 11:17 AM UTC

    A fix for the checkout issue has now been released. To restore checkout functionality, you will need to sign in to your Shopify admin and open the Eats app. As part of a security update, this step is required before the checkout button will begin working again. Once you have opened the Eats app, customers will be able to complete checkout as expected. Thank you for your patience while we worked to resolve this issue.

  2. resolved Jul 28, 2026, 12:13 PM UTC

    We've now resolved the incident. If you have not signed into your Shopify Admin and opened the Eats app yet, please do so as a security check. Thanks for your patience.