Zapiet incident

Store Pickup option appearing twice in the cart widget

Major Resolved View vendor source →

Zapiet experienced a major incident on October 20, 2026, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2026, 02:23 PM UTC
Resolved
Oct 20, 2026, 02:56 PM UTC
Duration
33m
Detected by Pingoru
Oct 20, 2026, 02:23 PM UTC

Update timeline

  1. investigating Oct 20, 2026, 02:23 PM UTC

    We are currently investigating an issue where the Store Pickup option can show twice in the Zapiet widget. This affects stores that have Google Maps enabled for pickup and are using the legacy version of the cart widget. To remove the duplicate, you can disable the map in Settings > Store pickup and re-enable it once we have released a fix. You can also update to the latest version of the widget by going to Settings > Appearance, and clicking "Try new widget" in the banner, but if you created your Google Maps API key before October 2026, you will also need to [update your Google Maps API key to use the latest APIs](https://support.zapiet.com/en/articles/6279896-creating-a-google-maps-api-key#h_9a4637398a). Thank you for your patience while our team investigates.

  2. resolved Oct 20, 2026, 02:56 PM UTC

    We have released a fix for the issue and the widget should now be showing only one set of Store pickup locations. If you disabled Google Maps as a workaround, you can now re-enable it in Settings > Store pickup. If you are still seeing the duplicate after re-enabling the map, please clear your browser cache and check again, or contact our support team and we’ll be happy to help. Thank you for your patience while our team worked on this.