Zapiet experienced a major incident on July 3, 2026, lasting 3h 18m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 03, 2026, 11:18 AM UTC
We're currently carrying out maintenance to improve our services. During this time, rates may be temporarily affected or unavailable. If you notice your rates are not generating, you can temporarily add a static rate in your Shopify shipping profile to ensure customers can still check out. We apologise for any inconvenience and appreciate your patience while we complete this work. Thank you for your understanding.
- resolved Jul 03, 2026, 02:37 PM UTC
We've now resolved the incident. Thanks for your patience.