Zapiet incident

Temporary Rate Availability Issues

Resolved after 3 hours 18 minutes, on July 3, 2026.

investigating Jul 03, 2026, 11:18 AM UTC

We're currently carrying out maintenance to improve our services. During this time, rates may be temporarily affected or unavailable. If you notice your rates are not generating, you can temporarily add a static rate in your Shopify shipping profile to ensure customers can still check out. We apologise for any inconvenience and appreciate your patience while we complete this work. Thank you for your understanding.

Started
Jul 03, 2026, 11:18 AM UTC
Resolved
Jul 03, 2026, 02:37 PM UTC
Duration
3h 18m
Detected by Pingoru
Jul 03, 2026, 11:18 AM UTC

Update timeline

  1. investigating Jul 03, 2026, 11:18 AM UTC

    We're currently carrying out maintenance to improve our services. During this time, rates may be temporarily affected or unavailable. If you notice your rates are not generating, you can temporarily add a static rate in your Shopify shipping profile to ensure customers can still check out. We apologise for any inconvenience and appreciate your patience while we complete this work. Thank you for your understanding.

  2. resolved Jul 03, 2026, 02:37 PM UTC

    We've now resolved the incident. Thanks for your patience.

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