Zapiet experienced a major incident on September 12, 2026, lasting 4h 40m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 12, 2026, 12:23 PM UTC
We appear to be experiencing network issues related to one of our service providers, which may cause temporary problems accessing Pickup + Delivery and Rates by Zip Code. We are currently investigating and will provide an update as soon as we have more information.
- resolved Sep 12, 2026, 05:04 PM UTC
We've now resolved the incident. Thanks for your patience.