Workiva Outage History

Workiva is up right now

Workiva had 22 outages in the last 2 years totaling 440h 19m of downtime — averaging 0.9 incidents per month.

There were 22 Workiva outages since July 14, 2025 totaling 440h 19m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.workiva.com

Minor May 7, 2026

EDGAR Filings Not Received

Detected by Pingoru
May 07, 2026, 06:22 PM UTC
Resolved
May 07, 2026, 08:00 PM UTC
Duration
1h 37m
Affected: Third Party Provider: U.S. Securities and Exchange CommissionReporting (XBRL, Filing, Section 16)Reporting (XBRL, Filing, Section 16)Reporting (XBRL, Filing, Section 16)
Timeline · 3 updates
  1. identified May 07, 2026, 06:22 PM UTC

    We have identified reports of technical difficulties with the SEC EDGAR system that are preventing EDGAR filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements.

  2. identified May 07, 2026, 07:24 PM UTC

    Technical difficulties with the SEC EDGAR system continue to prevent some EDGAR filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements.

  3. resolved May 07, 2026, 08:00 PM UTC

    Between 1:23 pm EDT and 3:34 pm EDT Workiva experienced technical difficulties with the SEC EDGAR system that prevented some customers filings from being submitted successfully. This incident is now resolved. Filings are being received as normal. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

Read the full incident report →

Critical May 6, 2026

Workiva Outage impacting app.wdesk.com

Detected by Pingoru
May 06, 2026, 05:56 AM UTC
Resolved
May 06, 2026, 08:27 AM UTC
Duration
2h 30m
Affected: Access and Administration (Login, Home, Workspaces)Productivity (Documents, Spreadsheets, Charts, Presentations)LinkingNotifications and CommentsImport and ExportReporting (XBRL, Filing, Section 16)Processes (Process Builder, Integrated Automation, Tasking)Controls and AuditData Management Suite (Wdata, Chains, Data Prep)Sustainability Reporting (Program & Explorer)CarbonAPI InfrastructureMobile
Timeline · 4 updates
  1. investigating May 06, 2026, 05:56 AM UTC

    We are investigating reports that the Workiva platform is failing to load. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.com.

  2. investigating May 06, 2026, 06:29 AM UTC

    Our team continues to work towards a resolution. We will provide another update once more information becomes available.

  3. monitoring May 06, 2026, 07:35 AM UTC

    Reports confirm that the Workiva platform is recovering. Some users may continue to experience degraded performance. We will continue to monitor closely and provide updates as they become available.

  4. resolved May 06, 2026, 08:27 AM UTC

    Between 00:26 to 02:30 US Central Time, Workiva experienced an outage impacting the full app.wdesk.com environment. Reports and monitoring show the Workiva platform is operational. However, if you continue to experience issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

Read the full incident report →

Minor April 22, 2026

Workiva AI degraded experience

Detected by Pingoru
Apr 22, 2026, 07:10 PM UTC
Resolved
Apr 22, 2026, 10:52 PM UTC
Duration
3h 42m
Affected: Third Party Provider: Google®, Amazon®, ISP, Other
Timeline · 3 updates
  1. identified Apr 22, 2026, 07:10 PM UTC

    We are currently investigating reports of issues with Workiva AI when using Azure models and in Intelligence Finance. Users of Workiva AI can work around the issue by switching their preferred provider to either AWS or Google. We will provide an update as soon as possible.

  2. monitoring Apr 22, 2026, 09:01 PM UTC

    A fix has been implemented in all regions and we are monitoring the results.

  3. resolved Apr 22, 2026, 10:52 PM UTC

    Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.

Read the full incident report →

Notice April 8, 2026

Home page widget latency

Detected by Pingoru
Apr 08, 2026, 01:17 PM UTC
Resolved
Apr 08, 2026, 04:05 PM UTC
Duration
2h 48m
Affected: Access and Administration (Login, Home, Workspaces)
Timeline · 4 updates
  1. identified Apr 08, 2026, 01:17 PM UTC

    We have identified the issue with the files and folder widget in the homepage. Our teams continue to work towards resolution. We will provide another update as soon as possible.

  2. identified Apr 08, 2026, 01:18 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Apr 08, 2026, 01:47 PM UTC

    Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

  4. resolved Apr 08, 2026, 04:05 PM UTC

    Workiva monitoring show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.

Read the full incident report →

Critical March 30, 2026

[SEC] Filings unavailable

Detected by Pingoru
Mar 30, 2026, 07:06 PM UTC
Resolved
Mar 31, 2026, 01:10 PM UTC
Duration
18h 4m
Affected: Third Party Provider: U.S. Securities and Exchange Commission
Timeline · 6 updates
  1. investigating Mar 30, 2026, 07:06 PM UTC

    We are investigating reports that customers cannot see their filing status to the U.S. Securities and Exchange Commission. The SEC is aware of the issue and will provide an update to us shortly. We will provide an update to you as soon as we have more details. For filing assistance, please contact Workiva Support at [email protected], 1-800-706-6526, or one of our international toll-free numbers.

  2. identified Mar 30, 2026, 07:15 PM UTC

    Technical difficulties with the SEC EDGAR system are currently were posted with an incorrect or missing country code. The SEC EDGAR team is working to correct all impacted filings. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements

  3. investigating Mar 30, 2026, 07:31 PM UTC

    We are investigating reports that customers cannot see their filing status to the U.S. Securities and Exchange Commission. Filings can be submitted as normal. Workiva will continually check for status and will update automatically when the SEC issue is resolved. For filing assistance, please contact Workiva Support at [email protected], 1-800-706-6526, or one of our international toll-free numbers.

  4. monitoring Mar 30, 2026, 08:11 PM UTC

    We are seeing a slow recovery with submissions not getting a status from the SEC. Some previous filings stuck in RETRIEVING_STATUS, have now been processed. Filings can still be submitted like normal. However, after the submission the SEC isn't immediately processing them and updating the status of those filings. Our internal software is still continually checking for status updates and will update automatically (given it's within 18hours of the filing submission) when the SEC resolves the issue on their end.

  5. monitoring Mar 31, 2026, 08:17 AM UTC

    Reports confirm that filings are being received by the U.S. Securities and Exchange Commission. We will continue to monitor throughout the day and provide updates when available.

  6. resolved Mar 31, 2026, 01:10 PM UTC

    On March 31st, 2026, the SEC experienced a technical issue resulting in customers not seeing their filing status to the U.S Securities and Exchange Comission. This incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

Read the full incident report →

Critical March 12, 2026

Customer experience issues with Chains executing

Detected by Pingoru
Mar 12, 2026, 06:54 AM UTC
Resolved
Mar 12, 2026, 09:21 AM UTC
Duration
2h 27m
Affected: Data Management Suite (Wdata, Chains, Data Prep)
Timeline · 4 updates
  1. investigating Mar 12, 2026, 06:54 AM UTC

    We are currently investigating an issue where users are experiencing issues with Chains executing. We will provide an update as soon as possible.

  2. investigating Mar 12, 2026, 08:09 AM UTC

    We are currently investigating an issue where users are experiencing issues with Chains executing. We will provide an update as soon as possible. *This issue is only impacting users on app.wdesk

  3. monitoring Mar 12, 2026, 08:22 AM UTC

    Mitigating steps have been taken. Monitoring confirms users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

  4. resolved Mar 12, 2026, 09:21 AM UTC

    Workiva monitoring shows the Workiva platform is operational. However, if you continue to experience issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

Read the full incident report →

Minor March 6, 2026

SSO login issue

Detected by Pingoru
Mar 06, 2026, 10:17 AM UTC
Resolved
Mar 09, 2026, 10:01 AM UTC
Duration
2d 23h
Affected: Access and Administration (Login, Home, Workspaces)Access and Administration (Login, Home, Workspaces)
Timeline · 4 updates
  1. investigating Mar 06, 2026, 10:17 AM UTC

    We are currently investigating reports that some users are experiencing issues with SSO login. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk and eu.wdesk.

  2. identified Mar 06, 2026, 11:03 AM UTC

    We have currently identified reports that some users are experiencing a SSO (Single Sign-On) login loop when attempting to login to the Workiva platform. While our team works towards a resolution, we recommend the affected users to try logging in with their username and password rather than via SSO, if possible. We will provide another update as soon as possible.

  3. monitoring Mar 06, 2026, 11:58 AM UTC

    Mitigating steps have been taken. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

  4. resolved Mar 09, 2026, 10:01 AM UTC

    Reports and monitoring show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

Read the full incident report →

Minor January 27, 2026

Issues reported with user experience with AI functionality

Detected by Pingoru
Jan 27, 2026, 01:06 PM UTC
Resolved
Jan 28, 2026, 01:45 PM UTC
Duration
1d
Affected: Third Party Provider: Google®, Amazon®, ISP, Other
Timeline · 4 updates
  1. investigating Jan 27, 2026, 01:06 PM UTC

    We are currently investigating reports that users are experiencing issues with AI functionality when utilizing Azure for their AI model provider. We will provide an update as soon as possible. *This issue is impacting users on eu.wdesk.com.

  2. identified Jan 27, 2026, 01:52 PM UTC

    We have confirmed the Workiva platform is being affected by issues with Microsoft. We are communicating with them and are working to return to normal operations as quickly as possible. For additional status, please reference https://azure.status.microsoft/en-us/status

  3. monitoring Jan 27, 2026, 03:51 PM UTC

    We continue to monitor for recovery with Microsoft Azure's systems. For additional status, please reference https://azure.status.microsoft/en-us/status

  4. resolved Jan 28, 2026, 01:45 PM UTC

    Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

Read the full incident report →

Minor January 26, 2026

Tagging Functionality within comments

Detected by Pingoru
Jan 26, 2026, 08:10 PM UTC
Resolved
Jan 29, 2026, 05:20 PM UTC
Duration
2d 21h
Affected: Notifications and CommentsNotifications and Comments
Timeline · 6 updates
  1. investigating Jan 26, 2026, 08:10 PM UTC

    We are currently investigating an issue where tagging users in comments would intermittently fail. We will provide an update as soon as possible.

  2. identified Jan 26, 2026, 09:22 PM UTC

    While our team works toward a resolution, impacted users may attempt to do a hard refresh in their browser as a workaround, and retry the tag. We will provide another update as soon as more information is available.

  3. identified Jan 28, 2026, 02:27 PM UTC

    Our team continues to work towards a resolution. We will provide another update once more information becomes available.

  4. identified Jan 28, 2026, 08:39 PM UTC

    Complete tagging functionality is restored in Documents, Spreadsheets, and Presentations. Validation is underway for remaining products. We will provide another update once more information becomes available.

  5. monitoring Jan 29, 2026, 12:18 AM UTC

    Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

  6. resolved Jan 29, 2026, 05:20 PM UTC

    Between January 26th to January 28th, we experienced an issue where tagging users in comments would intermittently fail. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

Read the full incident report →

Minor January 22, 2026

Microsoft Exchange delayed email delivery

Detected by Pingoru
Jan 22, 2026, 10:18 PM UTC
Resolved
Jan 23, 2026, 09:09 AM UTC
Duration
10h 51m
Affected: Access and Administration (Login, Home, Workspaces)
Timeline · 3 updates
  1. identified Jan 22, 2026, 10:18 PM UTC

    Notice: We are currently tracking a Microsoft service disruption that is delaying email delivery for some users utilizing Microsoft Exchange. This is an issue on the Microsoft-side, and they are working on a resolution. Please check status.cloud.microsoft for live updates or to subscribe for updates.

  2. monitoring Jan 23, 2026, 08:55 AM UTC

    Notice: We are seeing recovery based on Microsoft’s service status page, and email delivery is beginning to resume for affected users utilizing Microsoft Exchange. Microsoft has indicated that the underlying issue is resolving. We will continue to monitor closely and provide further updates if needed. Please refer to status.cloud.microsoft for the latest information.

  3. resolved Jan 23, 2026, 09:09 AM UTC

    Between 22nd Jan to 23rd Jan, we experienced Microsoft service disruption that is delaying email delivery for some users utilizing Microsoft Exchange. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

Read the full incident report →

Minor January 12, 2026

Activity Logs

Detected by Pingoru
Jan 12, 2026, 10:08 PM UTC
Resolved
Jan 19, 2026, 03:05 PM UTC
Duration
6d 16h
Affected: Access and Administration (Login, Home, Workspaces)
Timeline · 6 updates
  1. investigating Jan 12, 2026, 10:08 PM UTC

    As of 12:28 PM CST, we are experiencing delays in the US Production region with user activity logs. Engineering is currently investigating. We will provide an update as soon as possible.

  2. identified Jan 12, 2026, 11:18 PM UTC

    We have currently identified reports that some users are experiencing a delay in the US Production region with user activity logs. A release is scheduled for later this evening. We will provide an update tomorrow morning.

  3. identified Jan 13, 2026, 04:38 PM UTC

    Our team continues to work towards a resolution. We will provide another update once more information becomes available.

  4. monitoring Jan 14, 2026, 08:24 PM UTC

    Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

  5. monitoring Jan 19, 2026, 03:00 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jan 19, 2026, 03:05 PM UTC

    Between January 12, 2026 to January 18, 2026, we experienced some users experiencing a delay in the US Production region with user activity logs. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

Read the full incident report →

Minor January 12, 2026

Edgar Systems Not Disseminating to PDS

Detected by Pingoru
Jan 12, 2026, 02:06 PM UTC
Resolved
Jan 12, 2026, 06:25 PM UTC
Duration
4h 18m
Affected: Third Party Provider: U.S. Securities and Exchange Commission
Timeline · 3 updates
  1. identified Jan 12, 2026, 02:06 PM UTC

    Technical difficulties with the SEC EDGAR system are currently disseminating filings to the Public Dissemination Service (PDS). As a result, submissions that have been accepted are not being reflected on PDS. . For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements

  2. identified Jan 12, 2026, 04:12 PM UTC

    Technical difficulties with the SEC EDGAR system continues. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements

  3. resolved Jan 12, 2026, 06:25 PM UTC

    Between 5:02am CST to 6:41am CST, Workiva experienced intermittent issues where SEC filings were getting stuck in RETRIEVING_STATUS. This incident is now resolved. Filings are being received as normal. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

Read the full incident report →

Minor January 9, 2026

Intermittent Failures when Filing

Detected by Pingoru
Jan 09, 2026, 04:42 PM UTC
Resolved
Jan 09, 2026, 09:02 PM UTC
Duration
4h 20m
Affected: Reporting (XBRL, Filing, Section 16)
Timeline · 3 updates
  1. investigating Jan 09, 2026, 04:42 PM UTC

    We are investigating reports that some filings are not being successfully submitted to the U.S. Securities and Exchange Commission. We will provide an update to you as soon as possible. For filing assistance, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

  2. investigating Jan 09, 2026, 08:15 PM UTC

    Our team is still actively engaged and we will provide another update to you as soon as possible. For filing assistance please submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

  3. resolved Jan 09, 2026, 09:02 PM UTC

    This incident is now resolved. Filings are being received as normal. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

Read the full incident report →

Major January 8, 2026

Intermittent SEC issues impacting filings

Detected by Pingoru
Jan 08, 2026, 03:25 PM UTC
Resolved
Jan 08, 2026, 06:32 PM UTC
Duration
3h 6m
Affected: Third Party Provider: U.S. Securities and Exchange Commission
Timeline · 5 updates
  1. investigating Jan 08, 2026, 03:25 PM UTC

    We are currently investigating reports that some users are receiving a 403 error when filing. We will provide an update as soon as possible.

  2. investigating Jan 08, 2026, 03:49 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jan 08, 2026, 05:05 PM UTC

    We continue to investigate reports that some filings are not being successfully submitted to the U.S. Securities and Exchange Commission. We will provide an update to you as soon as possible. For filing assistance, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

  4. identified Jan 08, 2026, 06:07 PM UTC

    Technical difficulties with the SEC EDGAR system are currently limiting EDGAR filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements

  5. resolved Jan 08, 2026, 06:32 PM UTC

    This incident is now resolved. Filings are being received as normal. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

Read the full incident report →

Minor December 10, 2025

Comment Notifications Permissions Error

Detected by Pingoru
Dec 10, 2025, 05:20 PM UTC
Resolved
Dec 10, 2025, 06:52 PM UTC
Duration
1h 32m
Affected: Notifications and CommentsNotifications and CommentsNotifications and Comments
Timeline · 3 updates
  1. investigating Dec 10, 2025, 05:20 PM UTC

    We are investigating an issue with comment notifications reporting a permissions error. We will provide an update as soon as possible.

  2. investigating Dec 10, 2025, 05:30 PM UTC

    A fix for this issue is underway. Customers may observe a short period of comments failing to load when the fix is applied. We will provide another update once more information becomes available.

  3. resolved Dec 10, 2025, 06:52 PM UTC

    Starting on 12/8/25 at 12:38pm CT to 12/10/25 ending at 12:11pm CST, we experienced an issue with comment notifications reporting a permissions error. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

Read the full incident report →

Critical December 5, 2025

Workiva Platform Service Disruption

Detected by Pingoru
Dec 05, 2025, 09:55 AM UTC
Resolved
Dec 05, 2025, 12:32 PM UTC
Duration
2h 36m
Affected: Third Party Provider: Google®, Amazon®, ISP, Other
Timeline · 2 updates
  1. monitoring Dec 05, 2025, 09:55 AM UTC

    Reports confirm that the Workiva platform is recovering. We will continue to monitor closely and provide updates as they become available. If users are still experiencing any performance issues, please contact the Workiva Support Team. We currently are observing recovery on all our environments and are monitoring the services. The incident appears to be related to an issue with one of our third party providers, CloudFare, which has been mitigated at the moment, according to their external communication.

  2. resolved Dec 05, 2025, 12:32 PM UTC

    Between approximately 8:48 AM UTC to 09:12 AM UTC Workiva experienced an issue impacting the service across our production environments. This was related to an incident with a third party provider, CloudFare. The incident has since been addressed and we have seen recovery. Reports show the Workiva platform is operational. However, if you continue to experience issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

Read the full incident report →

Critical October 20, 2025

US Production Environment Unavailable

Detected by Pingoru
Oct 20, 2025, 09:52 AM UTC
Resolved
Oct 20, 2025, 11:02 PM UTC
Duration
13h 9m
Affected: Access and Administration (Login, Home, Workspaces)Productivity (Documents, Spreadsheets, Charts, Presentations)LinkingNotifications and CommentsImport and ExportReporting (XBRL, Filing, Section 16)Third Party Provider: Google®, Amazon®, ISP, OtherProcesses (Process Builder, Integrated Automation, Tasking)Controls and AuditData Management Suite (Wdata, Chains, Data Prep)Sustainability Reporting (Program & Explorer)CarbonAPI InfrastructureMobile
Timeline · 10 updates

Read the full incident report →

Minor September 23, 2025

Issue loading GRC

Detected by Pingoru
Sep 23, 2025, 10:58 AM UTC
Resolved
Sep 23, 2025, 05:41 PM UTC
Duration
6h 43m
Affected: Controls and Audit
Timeline · 5 updates
  1. investigating Sep 23, 2025, 10:58 AM UTC

    We are currently investigating reports from some users experiencing issues loading GRC on the US Production environment. Our technical teams are engaged and actively working to investigate this. We will provide an update as soon as possible.

  2. investigating Sep 23, 2025, 11:30 AM UTC

    We have started to see the issue recovering and continue to monitor the situation.

  3. monitoring Sep 23, 2025, 03:06 PM UTC

    Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

  4. investigating Sep 23, 2025, 04:08 PM UTC

    We continue to see recovery and are no longer receiving reports from users encountering issues with GRC loading. We continue to monitor the situation while we work to identify the root cause. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

  5. resolved Sep 23, 2025, 05:41 PM UTC

    Between 4:52 AM CDT to 6:02 AM CDT, GRC experiences in the US Production environment were severely degraded.. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

Read the full incident report →

Minor September 17, 2025

Wdata is degraded on US Production environment

Detected by Pingoru
Sep 17, 2025, 09:53 AM UTC
Resolved
Sep 18, 2025, 05:54 PM UTC
Duration
1d 8h
Affected: Data Management Suite (Wdata, Chains, Data Prep)
Timeline · 3 updates
  1. investigating Sep 17, 2025, 09:53 AM UTC

    We are currently experiencing an issue where Wdata is degraded on the US Production environment. We are working with our technical teams to investigate this issue.

  2. monitoring Sep 17, 2025, 11:27 AM UTC

    The issue where Wdata was degraded in the US Production environment has been mitigated by our technical teams. We continue to monitor the affected service.

  3. resolved Sep 18, 2025, 05:54 PM UTC

    On September 17th, 2025, we experienced slowness in Wdata. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

Read the full incident report →

Minor August 21, 2025

Production/Sandbox application slowness

Detected by Pingoru
Aug 21, 2025, 06:52 PM UTC
Resolved
Aug 21, 2025, 10:05 PM UTC
Duration
3h 12m
Affected: Access and Administration (Login, Home, Workspaces)Productivity (Documents, Spreadsheets, Charts, Presentations)LinkingNotifications and CommentsImport and ExportReporting (XBRL, Filing, Section 16)Processes (Process Builder, Integrated Automation, Tasking)Controls and AuditData Management Suite (Wdata, Chains, Data Prep)Sustainability Reporting (Program & Explorer)API InfrastructureMobile
Timeline · 3 updates
  1. investigating Aug 21, 2025, 06:52 PM UTC

    We are currently investigating reports that some users of the US Workiva Platform may be experiencing intermittent slowness. The issue has been identified and we are working on a remediation. We will provide an update as soon as possible.

  2. monitoring Aug 21, 2025, 08:30 PM UTC

    Our monitoring systems indicating recovery as of approximately 2:15PM CDT. As for the root cause, a networking vendor has acknowledged an incident and has made traffic routing adjustments to resolve the issue. We will continue to monitor the situation and provide an update if additional issues are observed within the Workiva platform. If you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

  3. resolved Aug 21, 2025, 10:05 PM UTC

    At approximately 1PM CDT on 8/21, we experienced intermittent slowness in the US Workiva Platform. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

Read the full incident report →

Notice July 14, 2025

Degraded Performance - US Production

Detected by Pingoru
Jul 14, 2025, 06:50 PM UTC
Resolved
Jul 14, 2025, 07:36 PM UTC
Duration
45m
Affected: Access and Administration (Login, Home, Workspaces)
Timeline · 2 updates
  1. monitoring Jul 14, 2025, 06:50 PM UTC

    Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

  2. resolved Jul 14, 2025, 07:36 PM UTC

    Between 12:42 PM CST to 1:27PM CST, we experienced an issue impacting users' ability to access parts of the Workiva Platform in the US production environment. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

Read the full incident report →