Workiva experienced a minor incident on September 17, 2025 affecting Data Management Suite (Wdata, Chains, Data Prep), lasting 1d 8h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 17, 2025, 09:53 AM UTC
We are currently experiencing an issue where Wdata is degraded on the US Production environment. We are working with our technical teams to investigate this issue.
- monitoring Sep 17, 2025, 11:27 AM UTC
The issue where Wdata was degraded in the US Production environment has been mitigated by our technical teams. We continue to monitor the affected service.
- resolved Sep 18, 2025, 05:54 PM UTC
On September 17th, 2025, we experienced slowness in Wdata. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.