Workiva incident

Degraded Performance - US Production

Notice Resolved View vendor source →

Workiva experienced a notice incident on July 14, 2025 affecting Access and Administration (Login, Home, Workspaces), lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2025, 06:50 PM UTC
Resolved
Jul 14, 2025, 07:36 PM UTC
Duration
45m
Detected by Pingoru
Jul 14, 2025, 06:50 PM UTC

Affected components

Access and Administration (Login, Home, Workspaces)

Update timeline

  1. monitoring Jul 14, 2025, 06:50 PM UTC

    Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

  2. resolved Jul 14, 2025, 07:36 PM UTC

    Between 12:42 PM CST to 1:27PM CST, we experienced an issue impacting users' ability to access parts of the Workiva Platform in the US production environment. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.