There were 4 Wirex outages since February 5, 2026 totaling 88h 56m of downtime. Each is summarised below — incident details, duration, and resolution information.
Some users may face currently disabled features during local card top up. The root cause is identified and our technicians are acknowledged about the problem.
This incident has been resolved.
Coin: All Region: EEA+ Rest of the World Description: We have identified internal technical barriers that affects crypto transaction status finalization. The root cause is known and our technicians are looking into it.
This incident has been resolved.
Description: We have identified the unstable behaiour in 3DS Biometric confirmation request processing. Our technicians are looking into the problem. As the main workaround we advise using SMS confirmation.
This incident has been resolved.
Region: All Description: 3DS Biometric confirmation functionality may be unstable because of ongoing incident. Our technicians acknowledged the problem and the root cause is detected. As a workaround we advise using SMS confirmation alternatively.
This incident has been resolved.
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