Wirex experienced a minor incident on July 2, 2026 affecting Crypto transfers, lasting 5d 17h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 02, 2026, 02:45 PM UTC
We are currently investigating an issue affecting USDC deposits on the Polygon network. As a result, some deposits may be delayed before being credited to customer accounts. Our engineering team has identified the root cause and is actively implementing a fix. Please note that customer funds remain safe. Any affected deposits will be credited automatically once the issue has been resolved. No action is required from customers. At this time, we expect the issue to be resolved by the end of the day 3d of July. We will continue to provide updates as more information becomes available. We apologise for the inconvenience and appreciate your patience.
- resolved Jul 08, 2026, 07:48 AM UTC
This incident has been resolved.