Is Wirex down?

Last checked 4m ago
Current status
Wirex is having a partial outage

3 active incidents: Cashback Display Issue – Investigating, WirexApp — Changes effective June 30, 2026 · +1 more

Official status page: https://status.wirexapp.com · Polled every 5 minutes · 18 components tracked

Wirex is reporting a partial outage right now (last checked 4m ago). Some components are affected; others remain operational.

Real-time Wirex status, recent outages, and incident history — pulled directly from Wirex's official status page at https://status.wirexapp.com every 5 minutes. Pingoru tracks 18 Wirex services and has captured 19 incidents in the last 90 days (99.26% uptime). Get email, Slack, Discord, or webhook alerts the moment Wirex reports a new incident — free for 5 monitors, no credit card.

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Wirex uptime 99.26% uptime · past 90 days
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Active incidents 2

  1. Ongoing ● 27d
    Started Jul 02, 2026, 02:45 PM UTC
    Timeline · 2 updates
    • investigating · Jul 02, 2026, 02:45 PM UTC

      Some users may see cashbacks displayed as "failed" in the app. These cashbacks have been successfully paid and are still redeemable — this is a display issue only. Our team is actively working on a fix, and all affected cashbacks will be automatically reprocessed so they display correctly.

    • identified · Jul 13, 2026, 10:45 AM UTC

      The issue has been identified and a fix is being implemented.

    Latest: The issue has been identified and a fix is being implemented.

  2. Ongoing ● 30d 5h
    Started Jun 29, 2026, 09:23 AM UTC
    Timeline · 2 updates
    • identified · Jun 29, 2026, 09:23 AM UTC

      Coin: All Region: All Description: From 28 June ~14:00 PM we have observed balances migration failures from Wirexapp to Wirex One. Please rest assured the root cause is identified and our technicians will resolve all its consequences.

    • monitoring · Jun 29, 2026, 10:05 AM UTC

      The hotfix for balance migrations has been applied starting from 9:46 UTC. Preivously affected/stuck migrations will be reprocessed as soon as possible.

    Latest: The hotfix for balance migrations has been applied starting from 9:46 UTC. Preivously affected/stuck migrations will be reprocessed as soon as possible.

Recent outages & incidents

Past 90 days
  1. Resolved 2h 10m
    Started Jul 13, 2026, 10:46 AM UTC · Resolved Jul 13, 2026, 12:56 PM UTC
    Wirex Card
    Timeline · 2 updates
    • investigating · Jul 13, 2026, 10:46 AM UTC

      Description: We are aware of the ongoing incident which may affect card operations workability. On user's end some transaction attempts may be failed. The incident is being investigated in a highest priority.

    • resolved · Jul 13, 2026, 12:56 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 5d 17h
    Started Jul 02, 2026, 02:45 PM UTC · Resolved Jul 08, 2026, 07:48 AM UTC
    Crypto transfers
    Timeline · 2 updates
    • investigating · Jul 02, 2026, 02:45 PM UTC

      We are currently investigating an issue affecting USDC deposits on the Polygon network. As a result, some deposits may be delayed before being credited to customer accounts. Our engineering team has identified the root cause and is actively implementing a fix. Please note that customer funds remain safe. Any affected deposits will be credited automatically once the issue has been resolved. No action is required from customers. At this time, we expect the issue to be resolved by the end of the day 3d of July. We will continue to provide updates as more information becomes available. We apologise for the inconvenience and appreciate your patience.

    • resolved · Jul 08, 2026, 07:48 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 54m
    Started Jun 26, 2026, 03:49 PM UTC · Resolved Jun 26, 2026, 04:43 PM UTC
    Wirex Card
    Timeline · 3 updates
    • identified · Jun 26, 2026, 03:49 PM UTC

      Affected service: Card operations Affected region: All Description: To minimize consequences from ongoing incident, all card transactions are currently set to be declined. It is expected behavior and our technicians are looking into it.

    • monitoring · Jun 26, 2026, 04:25 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jun 26, 2026, 04:43 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 5h 51m
    Started Jun 25, 2026, 04:50 PM UTC · Resolved Jun 25, 2026, 10:41 PM UTC
    Wirex Card
    Timeline · 2 updates
    • investigating · Jun 25, 2026, 04:50 PM UTC

      Affected service: Card operations Affected region: All Description: To minimize consequences from ongoing incident, all card transactions are currently set to be declined. It is expected behavior and our technicians are looking into it.

    • resolved · Jun 25, 2026, 10:41 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 6d 23h
    Started May 20, 2026, 11:57 AM UTC · Resolved May 27, 2026, 11:38 AM UTC
    Timeline · 2 updates
    • investigating · May 20, 2026, 11:57 AM UTC

      Region: EEA + RoW Description: To avoid bad user experience, we have disabled card payouts until all technical barriers are resolved. Currently, we are waiting for updates from 3rd party provider.

    • resolved · May 27, 2026, 11:38 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Wirex outage history

5 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Wirex outage history →

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Outage history

Past 90 days · 10 incidents View full outage history →