Wirex Outage History

Wirex is up right now

Wirex had 27 outages in the last 2 years totaling 3808h 58m of downtime — averaging 1.1 incidents per month.

There were 27 Wirex outages since June 13, 2024 totaling 3808h 58m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.wirexapp.com

Notice September 5, 2024

On-chain crypto deposits processing barriers for USA region

Detected by Pingoru
Sep 05, 2024, 01:29 PM UTC
Resolved
Sep 05, 2024, 02:50 PM UTC
Duration
1h 21m
Timeline · 2 updates
  1. identified Sep 05, 2024, 01:29 PM UTC

    WINC-4580 Affected service: Crypto deposits(on-chain only) Affected Coin: All Affected region: USA Description: We have identified issues with crypto deposits. Only USA customers are affected. Our 3rd party provider is acknowledged about the incident. To minimize service disruption, we have temporary hidden account details and their creation requests.

  2. resolved Sep 05, 2024, 02:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 13, 2024

3rd party GBP processing issue

Detected by Pingoru
Jun 13, 2024, 05:16 PM UTC
Resolved
Nov 19, 2024, 08:53 AM UTC
Duration
158d 15h
Affected: Fiat transfers
Timeline · 4 updates
  1. investigating Jun 13, 2024, 05:16 PM UTC

    Affected Coin: GBP Description: An issue on our partner’s side is currently may affect GBP transactions. Our partner is working to resolve the issue. We will update you as soon as we know more.

  2. identified Jun 13, 2024, 06:01 PM UTC

    To minimize disruption, we have temporarily disabled outgoing GBP transfers.

  3. identified Sep 02, 2024, 12:42 PM UTC

    Outgoing GBP transfers are still disabled. Currently, we are working on the migration to the new bank provider. You are already able to request new bank details for incoming transfers (or, for an alternative way - GBP Easy Bank transfer. More details on:https://wirexapp.com/help/article/how-to-fund-your-account-via-bank-transfer-ukeea-1254). We expect new updates on this feature during September.

  4. resolved Nov 19, 2024, 08:53 AM UTC

    This incident has been resolved.

Read the full incident report →