Wirex experienced a notice incident on July 2, 2026, lasting 56d. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 02, 2026, 02:45 PM UTC
Some users may see cashbacks displayed as "failed" in the app. These cashbacks have been successfully paid and are still redeemable — this is a display issue only. Our team is actively working on a fix, and all affected cashbacks will be automatically reprocessed so they display correctly.
- identified Jul 13, 2026, 10:45 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 27, 2026, 02:46 PM UTC
This incident has been resolved.