Wirex incident

3DS Biometric confirmation degraded performance

Notice Resolved View vendor source →

Wirex experienced a notice incident on February 13, 2026, lasting 1d 10h. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2026, 10:15 AM UTC
Resolved
Feb 14, 2026, 08:27 PM UTC
Duration
1d 10h
Detected by Pingoru
Feb 13, 2026, 10:15 AM UTC

Update timeline

  1. identified Feb 13, 2026, 10:15 AM UTC

    Description: We have identified the unstable behaiour in 3DS Biometric confirmation request processing. Our technicians are looking into the problem. As the main workaround we advise using SMS confirmation.

  2. resolved Feb 14, 2026, 08:27 PM UTC

    This incident has been resolved.