Wirex experienced a major incident on May 14, 2026 affecting Crypto transfers, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
Crypto transfers
Update timeline
- investigating May 14, 2026, 09:54 AM UTC
Coin: All Description: We observe global incident with 3rd party provider which handles crypto transfers processing Users may face constant transfer failures during initiations
- investigating May 14, 2026, 09:57 AM UTC
We've temporarily disabled outgoing crypto transactions.
- monitoring May 14, 2026, 10:28 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 14, 2026, 10:32 AM UTC
This incident has been resolved.