Wirex incident

Wirexapp-to-Wirex One balances migration issue

Major Ongoing View vendor source →

Wirex is currently experiencing a major incident, which began 1d ago. The vendor's full update timeline is below.

Started
Jun 29, 2026, 09:23 AM UTC
Resolved
Ongoing
Duration
● 23h 34m
Detected by Pingoru
Jun 29, 2026, 09:23 AM UTC

Update timeline

  1. identified Jun 29, 2026, 09:23 AM UTC

    Coin: All Region: All Description: From 28 June ~14:00 PM we have observed balances migration failures from Wirexapp to Wirex One. Please rest assured the root cause is identified and our technicians will resolve all its consequences.

  2. monitoring Jun 29, 2026, 10:05 AM UTC

    The hotfix for balance migrations has been applied starting from 9:46 UTC. Preivously affected/stuck migrations will be reprocessed as soon as possible.