Wirex incident

WirexOne: transaction processing degraded performance

Critical Resolved View vendor source →

Wirex experienced a critical incident on September 3, 2026 affecting Wirex Card and Exchange and 1 more component, lasting 3h 51m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2026, 03:54 PM UTC
Resolved
Sep 03, 2026, 07:46 PM UTC
Duration
3h 51m
Detected by Pingoru
Sep 03, 2026, 03:54 PM UTC

Affected components

Wirex CardExchangeCrypto transfersFiat transfersLocal card top-up

Update timeline

  1. identified Sep 03, 2026, 03:54 PM UTC

    Coin: All Region: All Description: We are observing major incident affecting all financial operations on WirexOne. Our technicians are involved into investigation process. Stuck transactions will be processed once the incident is resolved.

  2. identified Sep 03, 2026, 04:11 PM UTC

    To minimize affection, we are about to apply preventive fix for card operations. Other transaction types are still affected.

  3. monitoring Sep 03, 2026, 05:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 03, 2026, 07:46 PM UTC

    This incident has been resolved.