Resolved after 6 hours 38 minutes, on February 5, 2026.
Region: All Description: 3DS Biometric confirmation functionality may be unstable because of ongoing incident. Our technicians acknowledged the problem and the root cause is detected. As a workaround we advise using SMS confirmation alternatively.
Update timeline
- identified Feb 05, 2026, 11:59 AM UTC
Region: All Description: 3DS Biometric confirmation functionality may be unstable because of ongoing incident. Our technicians acknowledged the problem and the root cause is detected. As a workaround we advise using SMS confirmation alternatively.
- resolved Feb 05, 2026, 06:37 PM UTC
This incident has been resolved.
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