Wirex experienced a critical incident on September 30, 2026 affecting Wirex Card, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Wirex Card
Update timeline
- identified Sep 30, 2026, 06:21 PM UTC
Region: All Description: Unexpected major affection detected during planned technical maintenance on 3rd party side. To minimize the impact the decision was taken to temporary stop card operations processing. We are closely monitoring all updates from 3rd party provider to enable functionality back as soon as possible.
- monitoring Sep 30, 2026, 06:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 30, 2026, 06:50 PM UTC
This incident has been resolved.