Voyado incident

Elevate App

Notice Resolved View vendor source →

Voyado experienced a notice incident on July 22, 2025 affecting Apps, lasting 2h 12m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2025, 04:35 PM UTC
Resolved
Jul 22, 2025, 06:47 PM UTC
Duration
2h 12m
Detected by Pingoru
Jul 22, 2025, 04:35 PM UTC

Affected components

Apps

Update timeline

  1. investigating Jul 22, 2025, 06:26 PM UTC

    We are currently investigating this issue.

  2. resolved Jul 22, 2025, 06:47 PM UTC

    This incident has been resolved.

  3. postmortem Jul 24, 2025, 07:04 AM UTC

    A separate service from a third party/vendor is used to host the Elevate application. Due to an error in their invoicing service the Elevate application was suspended.